Google Maps To Allow Businesses To Request Replacement Decals

Google Maps Guide, Cecelia wrote in a Google Maps Help thread that Google will be enabling Google Local Business Favorite places to reorder lost or damaged Google QR code decals.

Ever since Google has been sending these out, I have seen threads from business owners asking how they can get replacement decals. For one reason or another, these people have lost or damaged the decals, and had no way to replace them.

Cecelia said in the thread:

We’re working to create a way for you to request a new Favorite Places decal if something happened to the original one. In the meantime, please hold tight and know we’re working on this.

Seems like it is coming soon, probably within the Google Local Business Center. When it does go live, we will let you know.

She also answered a frequently asked question:

Can a business which didn’t receive a decal request one?

No, it is not possible for a business to request becoming a Favorite Place. Businesses can sign up for Local Business Center to become eligible and if they meet our criteria, they may receive a decal in the next wave.

Forum discussion at Google Maps Help</a.


Google Maps Guide, Cecelia wrote in a Google Maps Help thread that Google will be enabling Google Local Business Favorite places to reorder lost or damaged Google QR code decals.

Ever since Google has been sending these out, I have seen threads from business owners asking how they can get replacement decals. For one reason or another, these people have lost or damaged the decals, and had no way to replace them.

Cecelia said in the thread:

We’re working to create a way for you to request a new Favorite Places decal if something happened to the original one. In the meantime, please hold tight and know we’re working on this.

Seems like it is coming soon, probably within the Google Local Business Center. When it does go live, we will let you know.

She also answered a frequently asked question:

Can a business which didn’t receive a decal request one?

No, it is not possible for a business to request becoming a Favorite Place. Businesses can sign up for Local Business Center to become eligible and if they meet our criteria, they may receive a decal in the next wave.

Forum discussion at Google Maps Help



Local SEO Predictions 2010

My how time flies when you are spamming improving Google’s results.  Time again for my take on what’s in store for all of you localsearcharati in ‘010. And check out how my seo predictions did for 2009. Drum roll please…

The Open Source Yellow Pages Will Emerge
Business listing data online has traditionally been severely fragmented.  Different [...]

My how time flies when you are spamming improving Google’s results.  Time again for my take on what’s in store for all of you localsearcharati in ‘010. And check out how my seo predictions did for 2009. Drum roll please…

  1. The Open Source Yellow Pages Will Emerge
    Business listing data online has traditionally been severely fragmented.  Different sites have different business names, phone numbers, website URLs, hours of operations, services, etc.  The backend data suppliers like Localeze, InfoUSA & Acxiom have done an ok job of trying to become the source of truth for business listings, but ultimately the world really needs a single source for the so-called golden record for each business.  Twitter looks like it’s about to become that source.  It’s recent purchase of MixerLabs and their GeoAPI product is the yellow pages API I have been whining about for the past year or so.  If this rolls out the way I think it will, Twitter will now become the central clearinghouse for a huge portion of local data.  The data providers, yellow pages publishers, ad agencies will still play a part, controlling what proprietary info they feed into the system, but pretty much any application that involves local businesses will use the Twitter system, so much so that if you aren’t using it, your product will seem deficient.  Mastering the inputs and outputs of this system will become a key differentiator for local marketers in ‘010.
  2. GOOGLE
    What else is there to say on this subject?  GOOG will continue on its long march to local search domination.  More organic results will lead to more Maps results in more ways than ever before, continuing to put the organic squeeze on any sites that are not true local businesses.  The Favorite Places window sticker thing won’t do much for traffic but GOOG will send them out to more businesses just because they can.  Now that the Yelp deal may have passed GOOG will leak that they are setting up a call center to target SMB advertisers in a few markets as a test further freaking out everybody else in local.  GOOG voice search on mobile will start to show some serious growth.  Audio SEO aka Voice Search Optimization will be a minor development with huge ramifications.  As I said last year, it’s a Google world and we all just search in it.
  3. Ranking Tip: increase your business’ presence on Google Maps citation sources such as Panoramio, Flickr, Wikipedia & YouTube.  Be the first on your block to discover new sources and get a gold star

  4. What’s Our Demand Media Strategy?
    I almost put this ahead of Google because while the Great GOOG will be where a lot of the action is, it seems like everyone I talk to is fixated on the Demand Media strategy of creating content based on actual demand instead of editorial judgment.  Expect to see big brands creating large amounts of content around hot keywords clogging up the organic SERPs and social media sites.  This has been a time-honored strategy used by spammers. The big difference here is that big companies with big budgets are starting to play in this game churning out more content than ever before.  If you run a company that provides cheap article writing in the Philippines, this could be good.
    Ranking Tip: See Brent D Payne’s great presentation on How To Connect Journalism with the Greatest Possible Audience.
  5. Attack of the Guides
    Given that it’s getting harder for yellow pages publishers to rank well for local queries, expect to see a lot of how-to guides emerge from the various players in an attempt to expand their “search footprint”™.  I expect within 3-6 months pretty much everybody is going to have a wedding guide, a home improvement guide, etc.
    Ranking Tip:  Don’t fish where everyone else is.  Go after a relatively uncontested niche – maybe start with a funeral guide?

  6. Invasion of the Lame Local Games
    Foursquare and GoWalla have attracted attention for creating games that have a virtual local component.  There is something very cool and futuro about this.  Problem is everybody is going to try and copy this because the potential is insanely huge.  So expect an onslaught of local gaming lameness.
    Darkhorse Tip: A company like Zynga has the potential to do something out of control with this concept which will totally take the industry by surprise.
  7. AdSense for Local
    Adsense performs well on local search sites.  Big local search sites are some of the top local advertisers on Adsense.  They would rather not give their $ to GOOG.  They have a lot of advertisers.  Why haven’t they done this yet?
    Strategy Tip: Companies like Localeze & Yext claim they are already on their ways to a system like this.  We’ll keep an eye on them.
  8. Reputation Management Wars
    It seems like everybody’s working on a reputation management system to help SMBs get a handle on how they are being presented on relevant sites across the Web. Merchant Circle, Marchex, GetListed, Palore have all either rolled out or announced efforts in this area.  Expect to see big publishers and SMB ad sellers like ReachLocal, Webvisible, Yodle, etc. try to figure out how they can play in this space to create more value for advertisers.
  9. SMB SEO Budgets Will Increase Dramatically
    A number of misguided souls are predicting that personalized search renders SEO obsolete.  Bottom line: most SMBs don’t know what they are doing with search, are going nuts because some spammer or the guy down the street outranks them, want to spend more time with their kids and are ready to hire someone to make the problem go away.
  10. GLBC Will Institute An Agency of Record User
    There are all sorts of complicated reasons why Google Local Business Center does not allow for an “agency” user.  Google wants to discourage mass spamming and perhaps they want to force more businesses to claim their own profile and actually engage with the Google.  The best response I heard from Google is that if businesses aren’t signing up on their own then that’s a problem with the product and they need to improve the product to get them to do so.  Hopefully this is the year that Google admits that most businesses just won’t do it on their own.
  11. M&A Activity in Local Search Will Take Off
    There’s a reason I have started including M&A services as part of my consulting work.  The Yelp/Google deal, the ReachLocal IPO, the Twitter/Mixerlabs deal – these events create a growing sense that local search is starting to congeal – meaning that there are a set of services that are starting to show the ability to break away from the fragmented local search pack and have the potential to grab relatively large shares of their markets.  Expect to see a domino effect with a number of large and small acquisitions over the next year.
  12. SEO Consultants Will Become Better Known as Marketers
    2009 seemed like the year when a lot of SMBs woke up to the fact that SEO actually existed and could be an important part of the marketing mix.  In 2010 more businesses are going to start to realize that search and social media could be the biggest area of potential for their companies and they will pour more resources into these channels.  As a result search marketers are going to take on bigger roles helping drive comprehensive marketing strategies.  SEOs will be the Na’vi 2010 – whatever that means.

Oblique Strategy for 2010: Short circuit (example; a man eating peas with the idea that they will improve his virility shovels them straight into his lap)

Great Local Search/SEO Sites To Stay on Top of in 2010:
Local Search Twitterers

Local SEO Tweets
Locals Only
Mihmorandum
NetMagellan
Praized Blog
Screenwerk
SEMClubhouse
SEOIgloo
SEOOverflow
SmallBusinessSEM
TheGypsy
The Kelsey Group
The Local Onliner
Understanding Google Maps & Local Search
Yellow Pages Commando

feel free to email me with additions to the list and enjoy the decade.

Video Recap of Weekly Search Buzz :: Christmas Day 2009

itunes-subscribe-video.pngMerry Christmas everyone! This week at the Search Engine Roundtable was a fairly slow week, due to the holidays. Some of the news I wanted to cover includes that Googlers are working on Christmas. Also, I posted the Christmas logos and themes from Google, Yahoo, Bing, Ask.com, Baidu, and so many others – so check it out. Google sent out e-cards saying they will be giving $20 million in charity in exchange for sending out schwag to advertisers and publishers. Brett Tabke felt we got stiffed and was pretty upset. Brett later explained he feels Google is cutting on webmaster and advertiser support and relations. Also, Bing really has zero support for the canonical tag and I explained why that upset me. QuickMark QR scanner fixed their bug, which caused a major headache for Google’s favorite places decals. That was this week at the Search Engine Roundtable – Merry Christmas!

Make sure to subscribe to our video feed or subscribe directly on iTunes to be notified of these updates and download the video in the background. Here is the YouTube version of the feed:

For the original iTunes version, click here or to see the YouTube version in higher quality, click play & hit “HD.”

Search Topics of Discussion:

Please do subscribe via iTunes or on your favorite RSS reader. Don’t forget to comment below with the right answer and good luck!


itunes-subscribe-video.pngMerry Christmas everyone! This week at the Search Engine Roundtable was a fairly slow week, due to the holidays. Some of the news I wanted to cover includes that Googlers are working on Christmas. Also, I posted the Christmas logos and themes from Google, Yahoo, Bing, Ask.com, Baidu, and so many others – so check it out. Google sent out e-cards saying they will be giving $20 million in charity in exchange for sending out schwag to advertisers and publishers. Brett Tabke felt we got stiffed and was pretty upset. Brett later explained he feels Google is cutting on webmaster and advertiser support and relations. Also, Bing really has zero support for the canonical tag and I explained why that upset me. QuickMark QR scanner fixed their bug, which caused a major headache for Google’s favorite places decals. That was this week at the Search Engine Roundtable – Merry Christmas!

Make sure to subscribe to our video feed or subscribe directly on iTunes to be notified of these updates and download the video in the background. Here is the YouTube version of the feed:


For the original iTunes version, click here or to see the YouTube version in higher quality, click play & hit “HD.”

Search Topics of Discussion:

Please do subscribe via iTunes or on your favorite RSS reader. Don’t forget to comment below with the right answer and good luck!



QuickMark iPhone Update Fixes Google Favorite Places QR Code Decals

A few weeks ago, I was the first to report about Google decals going to wrong places and then we saw a flood of people complaining about the issue.

It turns out that the primary iPhone app recommended by Google for scanning these decals was made by QuickMark. QuickMark had a bug that was introduced just about the time these decals came out. The bug impacted where users were taken after they scanned a QR code.

The bug was fixed yesterday and it now works perfectly for me. The bug fixes included:

  • Fix incorrect URL bug
  • Allow Move & Scale for Take Photo method

Forum discussion at Google Maps Help.


A few weeks ago, I was the first to report about Google decals going to wrong places and then we saw a flood of people complaining about the issue.

It turns out that the primary iPhone app recommended by Google for scanning these decals was made by QuickMark. QuickMark had a bug that was introduced just about the time these decals came out. The bug impacted where users were taken after they scanned a QR code.

The bug was fixed yesterday and it now works perfectly for me. The bug fixes included:

  • Fix incorrect URL bug
  • Allow Move & Scale for Take Photo method

Forum discussion at Google Maps Help.



Video Recap of Weekly Search Buzz :: December 18, 2009

itunes-subscribe-video.pngThis week in search, I announce that I am hosting SMX SphinnCon Israel on March 7, 2010 in Jerusalem. Google announced the support for cross domain canonical tags. There may have been a Toolbar PageRank penalty earlier this week. Google may add PDF support to fetch as Googlebot. Google dropped Answers.com for their own definitions. Google is testing infinite scroll in image search. Bing might add “page score” to their toolbar. MSNBot crawls pages twice, once for compressed http and one for uncompressed. Google’s new QR codes on the favorite places maps decals are sending users to wrong business, likely because of QR scanners and not Google. Google messed up the AdSense reporting again. Yahoo Search Marketing ads went down for a short period of time. Google is now in the URL shortening business with goo.gl. Google may buy Yelp for $500 million. Google is inviting publishers for Christmas lunch. Google’s Im Feeling Lucky button does the New Year countdown. Google did a Doodle for Zamenhof. Google forgot about The Simpons 20th birthday, a shame. That was this past week at the Search Engine Roundtable.

Make sure to subscribe to our video feed or subscribe directly on iTunes to be notified of these updates and download the video in the background. Here is the YouTube version of the feed:

For the original iTunes version, click here or to see the YouTube version in higher quality, click play & hit “HD.”

Search Topics of Discussion:
Misc:

Google Web Search:

Bing:

Google Maps:

Paid Search & Contextual:

Misc Google:

Fun Search Topics:

Please do subscribe via iTunes or on your favorite RSS reader. Don’t forget to comment below with the right answer and good luck!


itunes-subscribe-video.pngThis week in search, I announce that I am hosting SMX SphinnCon Israel on March 7, 2010 in Jerusalem. Google announced the support for cross domain canonical tags. There may have been a Toolbar PageRank penalty earlier this week. Google may add PDF support to fetch as Googlebot. Google dropped Answers.com for their own definitions. Google is testing infinite scroll in image search. Bing might add “page score” to their toolbar. MSNBot crawls pages twice, once for compressed http and one for uncompressed. Google’s new QR codes on the favorite places maps decals are sending users to wrong business, likely because of QR scanners and not Google. Google messed up the AdSense reporting again. Yahoo Search Marketing ads went down for a short period of time. Google is now in the URL shortening business with goo.gl. Google may buy Yelp for $500 million. Google is inviting publishers for Christmas lunch. Google’s Im Feeling Lucky button does the New Year countdown. Google did a Doodle for Zamenhof. Google forgot about The Simpons 20th birthday, a shame. That was this past week at the Search Engine Roundtable.

Make sure to subscribe to our video feed or subscribe directly on iTunes to be notified of these updates and download the video in the background. Here is the YouTube version of the feed:


For the original iTunes version, click here or to see the YouTube version in higher quality, click play & hit “HD.”

Search Topics of Discussion:
Misc:

Google Web Search:

Bing:

Google Maps:

Paid Search & Contextual:

Misc Google:

Fun Search Topics:

Please do subscribe via iTunes or on your favorite RSS reader. Don’t forget to comment below with the right answer and good luck!



My Google Favorite Place Decal Was Hijacked

Update: Google reached out to me and asked me to try a new app to scan it, such as Barcode Scanner for Android of QuickMark for iPhone. I tried it and both QuickMark and Barcode Scanner return my business. So a poor quality QR scanner will return a bad listing. I guess technically, this is not a Google bug.

We are aware of Google Maps listings being hijacked, that is nothing new. But remember Google is sending out favorite places decals? Well, I got mine today and I decided to try it out.

Guess what? When you scan the QR bar code it takes you to a different business!

RustyBrick is my company and here is my Google Place:

Here is a video with proof:

Here is a link to the Citrus Grille which is what comes up after you scan my code.

Here is a video of me “unboxing” the decal today:

I am not sure how Google can fix this? Either:

(1) Send me a new decal with new bar code?
(2) Update their database so they do not have to send me a new decal?

The thing is, I just hope I don’t get calls from the Citrus Grille, that would be annoying!

Forum discussion at Google Maps Help.


Update: Google reached out to me and asked me to try a new app to scan it, such as Barcode Scanner for Android of QuickMark for iPhone. I tried it and both QuickMark and Barcode Scanner return my business. So a poor quality QR scanner will return a bad listing. I guess technically, this is not a Google bug.

We are aware of Google Maps listings being hijacked, that is nothing new. But remember Google is sending out favorite places decals? Well, I got mine today and I decided to try it out.

Guess what? When you scan the QR bar code it takes you to a different business!

RustyBrick is my company and here is my Google Place:

Here is a video with proof:

Here is a link to the Citrus Grille which is what comes up after you scan my code.

Here is a video of me “unboxing” the decal today:

I am not sure how Google can fix this? Either:

(1) Send me a new decal with new bar code?
(2) Update their database so they do not have to send me a new decal?

The thing is, I just hope I don’t get calls from the Citrus Grille, that would be annoying!

Forum discussion at Google Maps Help.



Seth Godin: Sliced Bread

Malcolm Gladwell: Outliers

Anthony Parinello: Your Price is Too High