Jason Calacanis Starts Local Search Conference: Local Search Summit

Actually this conference was Steve Espinosa’s brainchild but he has brought in a bunch of luminaries including Greg Sterling, Atif Rafik of Yahoo Local & Steve Stukenborg of Google TV.  There will be a number of other local search rock stars including David Mihm, Will Scott, Gib Olander of Localeze, Mike Boland of the Kelsey [...]

Actually this conference was Steve Espinosa’s brainchild but he has brought in a bunch of luminaries including Greg Sterling, Atif Rafik of Yahoo Local & Steve Stukenborg of Google TV.  There will be a number of other local search rock stars including David Mihm, Will Scott, Gib Olander of Localeze, Mike Boland of the Kelsey Group, Court Cunningham from Yodel and more, including yours truly.

Local Search Summit is on July 17th, 2009 at the JW Marriot in San Francisco, CA.  Admission is $495.

Read the official announcement.

And here’s the agenda

And here’s how to get tix

Hat’s off to Steve for making this crazy idea of his a reality.

Google Wave – Online Collaboration And Communication Revolution

Google Wave was released at the recent Google I/O event as a demo product. It is an amazing real time collaboration and communication platform with email, instant messaging and heaps more combined to form an awesome product.
The demo product is an HTML 5 applicaion built using the Google Web Toolkit. Wave is being released as [...]

Google Wave was released at the recent Google I/O event as a demo product. It is an amazing real time collaboration and communication platform with email, instant messaging and heaps more combined to form an awesome product.

The demo product is an HTML 5 applicaion built using the Google Web Toolkit. Wave is being released as an open source product. Its open platform encourages developers to build other Wave clients, extensions and embed waves in other web pages and platforms. The product is characterised by the 3P’s namely product, platform and protocol.


The brothers Jens and Lars Rasmussen from Google Australia are the creators of this incredible product. Their previous creation was Google Maps which is now the defacto standard for online mapping of geographical locations. This has taken a good couple of years to develop and bring it to its current form. Jens stressed this fact to the audience – You must remember that all this is happening in your browser.

A “wave” contains equal parts document and conversation where people can simultaneously work and communicate together with richly formatted text, photos, videos, maps and more.
Google Wave

How Google Wave Works

You create a wave and add contacts to it. All the contacts on your wave can use richly formatted text, photos, videos, gadgets and feeds from other sites on the web. All members can edit the wave directly and also insert replies. You can see all the edits in real time as the changes are made to the wave by others.You can be running a Firefox browser and your friend can be on Safari browser. You can add as many contacts as you want.

The playback feature is a very powerful feature. If a new contact joins the wave, she can see the collaboration and communication that has taken place in a certain form at that point of time. By clicking playback, she can see how the whole wave has evolved from the beginning to the point of time she joined the wave. This is a very powerful feature especially when teams are working on different parts of the same project document.

Some of the really cool features are:

  • Google Wave offers plain vanilla type email conversation where you can send emails to contacts you choose to.
  • Instant messaging where unlike the typical IM chat, you see the message – Sarah is typing
    before you get to see the message once Sarah is done typing, in a wave, you see the chat transferred character by character in real time
  • Use playback to see how the wave has evolved to its current shape
  • Drag and drop attachments, say photos, into the wave from your desktop and everyone else on the wave can see it almost instantly
  • API for embedding your wave to web pages such as a blog
  • Wave can be embedded in social media sites like Orkut
  • You can participate in a wave from your mobile phone
  • Editing of the wave in real time and edits appear instantly with markups denoting the different edits
  • Ability to send a private message to a particular contact which others cannot see
  • Teams working on a project document can collaborate in real time and communicate simultaneously when working on it

Google Wave can be viewed as a platform with a rich collection of open APIs. This allows developers to build new extensions that can work with waves and also embed waves in other web services.

The Google Wave Federation Protocol is the basis for storing and sharing waves with the all important live concurrency mechanism which allows edits to be viewed in real time across contacts and services. This protocol is designed such that any user’s wave services can communicate with each other and with the Google Wave service. This is going to be achieved by making the Google Wave protocol code open source.

An excellent video on the Google Wave demo by the development team will give you a great idea of the amazing features that have been built into it.

Google is encouraging the developer community to create some cool apps that can be incorporated into the Google Wave before it is made public. You can sign up at http://wave.google.com to be notified of the release date when Google Wave is launched as a public product.

Ravi Venkatesan is a senior search marketing consultant at Netconcepts, our Auckland search engine optimisation company in New Zealand. He also posts regularly to the Online Marketer blog at www.onlinemarketer.co.nz

Bing Search Market Share – Day One

With the launch of Bing I was curious to see how much traffic it would drive to my clients’ sites.  So I dug into Google Analytics and pulled out the following data for ten sites of varying sizes (Note to Google Analytics team: please put Bing.com referrals in the Search Engines report instead of the [...]

With the launch of Bing I was curious to see how much traffic it would drive to my clients’ sites.  So I dug into Google Analytics and pulled out the following data for ten sites of varying sizes (Note to Google Analytics team: please put Bing.com referrals in the Search Engines report instead of the Referring Sites report):

Bing Accounted for 5% of All Search Engine Visits
Not bad for the new kid on the block.

Bing Has Improved MS’ Share By About 2%
MSN & Live are still sending a bit of traffic to these sites.  If you bundle their referrals in with the Bing referrals and then compare them to all MS referrals from Monday May 18th, it appears that total MS share of search engine referrals has gone up 2.3% – I left out the data for one of the sites as we fixed a pretty glaring SEO issue that caused a dramatic jump in MS traffic.

Does Bing Have a Brand Preference Algorithm?
The sites that saw the most dramatic growth were “branded” local media sites (e.g TV stations, newspapers, etc.).  I asked one of Bing’s product managers whether Bing had it’s own version of Google’s brand preference algorithm (I am at the Microsoft Search Summit this week).  He speculated that these sites most likely saw big lifts because Bing has increased the presence of local news links throughout the experience.

Of course these first few weeks of Bingness (trying to work it into the vocabulary for you Microsoft) are more indicative of sampling and MS’ marketing push, so it’s all still up in the air, but I would say based on day one that Bing is well-Bung.

Bing Results Are Amazingly Relevant…

At least for one search…

At least for one search…

Improve Your Local Search & Yellow Pages CPM

Any of my readers who have sites that generate a decent amount of local search traffic and are looking for ways to increase their CPMs drop me a line at localseo-at-localseoguide.com.  I might have something interesting for you.
Update: This is not intended for local business sites (e.g. a local mattress retailer), but rather for local [...]

Any of my readers who have sites that generate a decent amount of local search traffic and are looking for ways to increase their CPMs drop me a line at localseo-at-localseoguide.com.  I might have something interesting for you.

Update: This is not intended for local business sites (e.g. a local mattress retailer), but rather for local directories and similar sites

One Twitter Strategy: Get People To Stop Using It

There are some great posts out there about how businesses can use Twitter, but I just stumbled across this LATimes article about a company that’s trying to get business by encouraging customers to stop using Twitter.
A boutique hotel chain, Broughton Hospitality, is promoting a “digital detox” called “Retweet With Broughton”.  They’ll give you 30% off [...]

There are some great posts out there about how businesses can use Twitter, but I just stumbled across this LATimes article about a company that’s trying to get business by encouraging customers to stop using Twitter.

A boutique hotel chain, Broughton Hospitality, is promoting a “digital detox” called “Retweet With Broughton”.  They’ll give you 30% off a stay at one of their hotels if you hand over your IPhone, Blackberry, etc. when you check in.

I imagine some of the people I follow whose avatars appear regularly in my Twitter timeline might find this package enticing, if they could handle the withdrawal symptoms.

I could see this strategy working for restaurants and other places where all of us annoying mobile tweeters tend to congregate.

More on the promotion here.

Power Searching With Google’s New Search Options Feature

Google introduced the all new Search Options at its Searchology 2009 event. This is a useful feature that lets users slice and dice search results in various ways.
Here’s an example:

Clicking on “Show options” (just below the Google logo) displays a box to the left of the results:

Clicking on “Show options” (just below the Google logo) [...]

Google introduced the all new Search Options at its Searchology 2009 event. This is a useful feature that lets users slice and dice search results in various ways.

Here’s an example:

Clicking on “Show options” (just below the Google logo) displays a box to the left of the results:

Clicking on “Show options” (just below the Google logo) displays a box to the left of the results:

The options allow you to restrict the results by content type or by publish date. This is much more convenient than going to the Advanced Search screen.

The content type refinement is currently limited to videos, forums and user reviews. By toggling on “Images from the page”, you can see thumbnails of images pulled from the page displayed alongside the search listings. The “More text” option displays longer snippets for each result.

When viewing using the “Reviews” refinement option, Google replaces the standard snippets with content that is more representative of opinions expressed within the content of the page. Google does this by way of  sentiment analysis.

When viewing results restricted to a particular time period, you can sort by date or by relevance (relevance is the default). The only time periods offered are “recent”, “past 24 hours”, “past week”, and “past year”. You can specify other time periods quickly simply by modifying the Google SERPs URL.

To do so, first select one of the four given time-based options. For example, select “past week”. Let’s say you want to instead see results from the past month — which is not an available option. You would simply change the qdr:w at the end of the URL to qdr:m. The w stands for week, m stands for month. If you want to see results from the last three months instead of just one, simply specify qdr:m3 instead of qdr:m. For the past two years, use qdr:y2. Here’s an example URL:

http://www.google.com/search?q=design%20patterns&sa=X&tbo=1&tbs=qdr:y2

One of my favorite new features is the Wonder Wheel. What a great tool for keyword research. It lets you explore keyword niches. As you can see below, by clicking on Wonder Wheel, the laser printers results are displayed diagrammatically with laser printers in the middle and related keyword categories around the perimeter.

If colour laser printer is clicked, it leads to more keywords surrounding colour laser printer. This happens in real time and Wonder Wheel is virtually a treasure chest for discovering new related keywords.

Ravi Venkatesan is a senior search marketing consultant at Netconcepts, our Auckland SEO firm in New Zealand. He also posts regularly to the Online Marketer blog at www.onlinemarketer.co.nz

Local Search Ranking Factors 2009

David Mihm’s 2nd annual survey of my esteemed colleagues in the local seo world is now up. It’s a fantastic report and probably will do as much for the economy as the Stimulus and perhaps even more than TARP.  For those of you with ADD, here’s a summary of the top 20 factors on a [...]

David Mihm’s 2nd annual survey of my esteemed colleagues in the local seo world is now up. It’s a fantastic report and probably will do as much for the economy as the Stimulus and perhaps even more than TARP.  For those of you with ADD, here’s a summary of the top 20 factors on a scale of 5 to -5 where 5 means the factor has the strongest effect and -5 not so good:

  1. Claiming Your Local Business Listing: 4.42
  2. Citations From Major Data Providers + IYP Portals: 4.10
  3. Associating Local Business With Proper Categories: 4.00
  4. Product/Service Keyword in Local Business Listing Title: 3.56
  5. General Importance of Off-Page/Off-Listing Criteria: 3.50
  6. Positive Ratings Associated With Your Local Business Listing: 3.34
  7. Volume of Customer Reviews Associated With Your Local Business Listing: 3.34
  8. General Importance of Customer Reviews: 3.27
  9. General Importance of On-Page Criteria: 2.98
  10. Including Full Address on Website Contact Page: 2.86
  11. Proximity of Address to City Centroid: 2.85
  12. Quality of Inbound Links to Website: 2.82
  13. Hyperlocal/Traditional Web Crawl Citations: 2.80
  14. Product/Service Keywords in Local Business Listing Description: 2.77
  15. Location Keywords in Inbound Links to Website: 2.71
  16. Customer Reviews Left Directly at the Search Engine: 2.65
  17. Location Keyword in Local Business Listing Title: 2.50
  18. Product/Service Keywords in Inbound Links to Website: 2.45
  19. Including City + State In Most/All Website Title Tags: 2.42
  20. Customer Reviews Left on Third-Party Websites: 2.30

And the award for worst offending factor goes to…Multiple Local Business Listings With The Same Address: -2.02

Check it all out here

How To Do Local SEO For Your Website in Five Minutes (or So)

This post appeared yesterday on Merchant Circle as part of their “Guest Blogger” series but Tad Chef insisted I put it up on my site so I could get a link from him and who am I to argue with that? So without further ado…
SEO, the art and science of ranking well in search [...]

This post appeared yesterday on Merchant Circle as part of their “Guest Blogger” series but Tad Chef insisted I put it up on my site so I could get a link from him and who am I to argue with that? So without further ado…

SEO, the art and science of ranking well in search engines, is one of those things that is easy to learn but hard to master, so let’s focus on the easy part. You’ve got a website and it’s not ranking in Google so well for whatever search term you are coveting. So what do you do?

Here are some (hopefully) simple things you can do, or even better tell someone else to do, to get your SEO strategy in gear:

1. Figure Out Your Target Audience
Until you know who you are targeting there is not much point in doing SEO. What words are your potential customers searching with when you want to be found? What are different modes are they in when they are searching? Are they ready to buy? Are they just doing research? Are they big spenders or are they cheapskates?

In general pick terms that match up with your service, that you think will convert well (conversion is a another five minute discussion altogether btw) and that have good search volume. To get an idea of search volume use Google’s Adwords Keyword Tool which can be found here:
https://adwords.google.com/select/KeywordToolExternal

Once you come up with your target keyword list…

2. Update Your Page Titles
The page title or “title tag” is perhaps the most important element of SEO. These are the words that appear at the top of your web browser when you are on a page. They are also the words that show up in the blue links in Google.

Put the search terms you are targeting in your page titles. In general keep the titles as brief as possible while at the same time making them appealing to searchers. No easy trick. Put the most important keywords at the beginning of the title. Don’t worry about getting this perfect the first time as these are very easy to change and Google usually reacts to these changes quickly. And if your website developer tells you these are really hard or expensive to change, get a new website developer.

3. Make Each Page Title Unique
It is also important that all of the pages on your site have unique page titles. A quick way to see if you have more than one page with the same title is to do the following search in Google:

site:yoursite.com intitle”the words in the title”

The results of this search will show all of the pages in Google that have these words in the title. Once you identify these problem pages you can update the titles to make them unique.

And make sure you add your city name to the titles as a lot of people search for your service in your city.

It also couldn’t hurt if you added some text to the actual page that uses the keywords you are targeting as well, in both the body of the text and the
h1 tag, which is typically the headline of the page. If you don’t have a page that targets the keywords you are using, add a new page that does.

You also should check the meta descriptions tags of each page to make sure those are unique as well.

4. Add a Few Internal Links

The number of links a page gets from its own site and which pages link to it matters. The home page is the most important on the site and so the pages that are linked to from the home page are also important. Figure out which pages you want to rank the most (and don’t say all of them) and add links from other pages to these pages. Make sure you use relevant keywords in the text of those links. For example if you want to rank the page for “pizza” use the word “pizza” in the text of the links that go to that page. Try not to use the exact same phrases in each link to make it look more “natural”. For example in some of the links use “best pizza” or “man that’s a helluva a pizza”.

5. Add Your Address to Every Page
Ideally every page should have your address and phone number. This is helpful for users but it also reinforces your location to the search engines. If your business has multiple locations then you may want to create a separate page for each location or at least a single page that lists all locations. Make sure you link to these pages from as many pages as possible on the site. It would probably be a good idea to list as many location names as possible on the home page too.

6. Claim Your Profile on Merchant Circle, Google Local Business Center, Yahoo Local, etc.
There are a huge number of yellow pages-like sites that allow you to update your business information for free. These sites get a lot of traffic and tend to rank well. At the least you should go to each one, claim your profile and make sure they are linking to your site. You may be surprised at how much business you can get from these free listings. Here’s of sites that offer a free yellow pages listing:

7. Make a Video
And I am not talking about a multimillion dollar production. Ask your kid to point the camera at you and start talking. Explain your service and try to be charming. Mention your website a lot. Then upload it to YouTube and every other free video site and title the video with your top keywords (e.g. “Best Pizza in Pleasanton”). Make sure your website is linked to from your profile. Then link to these video pages from your site with the keywords in the link text. You will be amazed at how easy it is for these pages to rank for your search terms.

If you want to do something more professional, there are a number of services that can help you including www.spotzer.com, www.mixpo.com, www.spotmixer.com , and www.turnhere.com .

8. Add a Blog To Your Site
A blog is just a simple way to add pages to your website. A good, or even bad, web developer should be able to set up a simple blog for you in a few minutes. If you don’t want it super customized it shouldn’t cost that much. Once it’s up start writing. I am not talking novels or even journalism. I am talking keywords. If you want to rank for “Pizza in Pleasanton” write a blog post called “Pizza in Pleasanton: What’s Cooking Tonight At Joe’s Pizza”. Go to http://blogsearch.google.com/ping and add your blog’s URL to Google’s blogsearch engine. Now everytime you write something on the blog it will instantly be added to Google, and each of those posts has a chance of ranking for the term you are targeting.

9. Make Sure You Don’t Have Any Technical Issues
There are a number of technical issues that could be preventing your site from ranking. An easy way to identify them is to sign up your site to Google Webmaster Tools at www.google.com/webmasters/start. By copying a short line of code to your site you can get an idea of some of the common problems that Google is having with it. Google provides you with some detail about the problem. There is not much you yourself can likely do about these problems, but you can at least show them to your website developer or a SEO guy and ask him/her to figure it out.

10. Get Links
Now none of this stuff will work very well if you don’t have any links to your site. The big search engines look at links from other sites as a sign of quality and trust. So you should spend the remainder of your five minutes thinking about what other sites you think you can get links from. Here are some of the obvious ones:
- Chambers of commerce/local business groups
- Local business directories/Local newspaper site
- Friends who have sites (including your kid’s blog)
- Partners/Vendors

There are hundreds of other ways to get links like writing articles for other sites, sending out press releases, adding your business info to social media sites, making a fool of yourself in public, etc.

It’s important to understand that SEO is not a one-time thing just like running a TV ad campaign is not a one-time thing. It’s a marketing tactic like any other. And as more people use the Web to find local services, SEO could become one of the more important components of your marketing plan. So get familiar with it today so you can master it tomorrow.

Ok, so maybe that took more than five minutes, but half the battle of marketing is just getting your attention right?

If you have any more questions about SEO or Pleasanton, but not about proctologists, please drop me a line at localseo @ localseoguide.com.

HCard, Microformats & Local SEO

Update: This post may be out of date already.  Google just announced support for Microformats.  Doh!
You know I really should have written this post on HCards & SEO, but Michael Wolf Gray (oops) needs less sleep than I do. It’s a very fine overview of why using the HCard format on your website is [...]

Update: This post may be out of date already.  Google just announced support for Microformats.  Doh!

You know I really should have written this post on HCards & SEO, but Michael Wolf Gray (oops) needs less sleep than I do. It’s a very fine overview of why using the HCard format on your website is probably a “rainy-day project” at best.

For the uninitiated, or understandably uninterested, the HCard is a way to add “structured data” to your site, meaning you define things like addresses and phone numbers in the code. In theory this makes it easy for robots to understand what your pages are all about without and could become quite useful as location aware browsers and the like try to figure out what’s going on.

I have not yet seen the use of HCard make a noticeable difference for SEO, except that it does make it a bit easier for SkyNet to become aware and destroy all of civilization in a ball of fire.

Here’s Michael’s actionable points summary:

* Put only one address on a page if possible
* For multiple locations give each location thier own address
* Try to match domain registration address information with on site information
* Make hCard formatting a rainy day project in the near future

But you should really read the whole post.

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