BIA Kelsey ILM 2009 in Los Angeles Coming Up

I’ll be speaking at the BIA Kelsey ILM ‘09 Local Search “Preconference” – sort of akin to sitting at the kiddie table at Thanksgiving – along with Mr. David Mihm, Chris Spanos of AOL/Going.com and BIA Kelsey’s Mike Boland.  We’ll be doing a site clinic as part of the session so if you have a [...]

I’ll be speaking at the BIA Kelsey ILM ‘09 Local Search “Preconference” – sort of akin to sitting at the kiddie table at Thanksgiving – along with Mr. David Mihm, Chris Spanos of AOL/Going.com and BIA Kelsey’s Mike Boland.  We’ll be doing a site clinic as part of the session so if you have a site that just can’t seem to get any respect from the search engines – and that’s most of you from what I can see – you might want to be there.

Peter Krasilovsky, the Larry King of local search, just announced the final line-up here.

If you’re going to be at the conference and want to connect let me know.

Yahoo Mail Goes All Social On Me

I just sent an email out to a bunch of local seo types and saw this on the “message sent” confirmation screen:

For now the data looks relevant only to Yahoo social activities, but you could imagine a future where Yahoo (or Google via GMail) would understand the text of the outgoing mail and shown social [...]

I just sent an email out to a bunch of local seo types and saw this on the “message sent” confirmation screen:

For now the data looks relevant only to Yahoo social activities, but you could imagine a future where Yahoo (or Google via GMail) would understand the text of the outgoing mail and shown social content relevant to the text.  So if I had written “know any good dui attorneys in Pleasanton?”, and Dave (pictured above) had reviewed a Pleasanton DUI Attorney on Yelp after a night on the town with Johnnie Walker, then Dave’s review would have shown up.

I’ll ask it again – are you ready for local social search?

Should Rupert Murdoch Give Google The NoIndex Finger?

The web is all abuzz today with the news that Rupert Murdoch is threatening to block Google from indexing NewsCorp’s content. Jason Calacanis & the Blogging Maverick have both jumped into the fray encouraging Rupe to go for it and give Google the NoIndex Finger.
It’s certainly worth a shot and if he can get a [...]

The web is all abuzz today with the news that Rupert Murdoch is threatening to block Google from indexing NewsCorp’s content. Jason Calacanis & the Blogging Maverick have both jumped into the fray encouraging Rupe to go for it and give Google the NoIndex Finger.

It’s certainly worth a shot and if he can get a lot of other big publishers to do it with him he might have started a powerful movement, but there’s a reason why the original headline for this post was:

“Rupert Murdoch = Howard Stern Without The Lesbians”.

  1. Stern effectively noindexed himself from broadcast radio when he signed an exclusive deal with SiriusXM
  2. This was great for satellite radio listeners – and great for Howard as he got a huge payout – but when was the last time you heard anything about Howard Stern in the media?
  3. Out of sight = Out of mind.  NoIndex = NoVisibility

Now there are plenty of other ways to get found besides Google, and sure Rupert could do some kind of deal with Bing to offer them exclusive access, but I think this only works as long a you have unique, differentiated products, and most news is not that unique.

Sites like Huffington Post & Drudge will quickly figure out a way to use summaries of NewsCorp’s content to attract readers much as they do today.  Maybe NewsCorp gets some subscribers downstream as a result, but without the uber-low-cost-visibility that SEO can supply, NewsCorp will inevitably have to up its marketing spend which will make it harder to make their business profitable.

Google is not the newspapers’ disease, it’s just a symptom.  The newspaper companies have needed to reinvent themselves for a long time.  Maybe something with lesbians might be a good way to go.

Business.com Social Media Survey – Are You Running 7 Social Media Campaigns?

Business.com just released the results of a study on social media usage by business professionals. The big data points that stuck out for me:

The average company in this study was planning, developing or running seven(!!!!) different social media initiatives

Facebook is the social media [...]

Business.com just released the results of a study on social media usage by business professionals. The big data points that stuck out for me:

  1. The average company in this study was planning, developing or running seven(!!!!) different social media initiatives
  2. Facebook is the social media platform of choice for the majority of respondents, but I suspect that most are not using it for business reasons.

Here are the high level findings:

  • Webinars and podcasts are top social media resources for business professionals, used by 69% of those who turn to social media channels for business information. Time to launch my webinar business!

  • Facebook is the dominant social network on which consumer-focused companies maintain one or more profiles, cited by 83% of respondents versus 45% for Twitter.
    You can’t play Farmville on Twitter…yet

  • Business-to-business (B2B) companies, however, maintain a presence on both platforms with 77% maintaining a profile on Facebook and 73% on Twitter.  For a number of reasons I feel like Twitter is just a better business platform than FB and this kind of suggests that

  • Current trends to restrict access to social networks like Facebook or Twitter at work need to be re-thought in light of the business value in such activity.

    • Among respondents using social media for business purposes in their day-to-day jobs, 62% visit company or brand profiles on social networking sites and 55% search for business information on these sites.
      Of course since business is like gambling, searching for Texas Hold ‘Em Poker on Facebook can be classified as searching for business information.
  • Consultants and marketing communications professionals are the most active users of social media as a resource for business information, particularly in micro (<10 employees) and small businesses (10-99 employees). IT professionals have the lowest participation rate IT pros always know better right?

  • Both companies and employees are scaling a massive learning curve with social media.

    • The average company in this study was planning, developing or running seven different social media initiatives; 65% of respondents staffing those initiatives, and 71% of companies themselves, have less than two years of experience with social media for business.
      I just don’t believe this stat – or else they asked the question so that sending emails to customers counted as a social media initiative, etc.

  • Building brand awareness and brand reputation are two of the top social media success metrics, but nearly two-thirds of companies focused on these metrics have little to no insight into performance via standard or easily accessible reports.
    And that is why there is a big business in managing online reputations for SMBs and providing easy to understand ROI metrics on all online marketing initiatives.

Get the full study here

Google Local Social Search is Coming

And so I thought I put up some deep thoughts on the subject at SearchEngineLand…Are You Ready For Google Local Social Search?

And so I thought I put up some deep thoughts on the subject at SearchEngineLand…Are You Ready For Google Local Social Search?

Yahoo Flushes GeoCities, PageRank & Million$ Down The Drain

Yahoo finally closed Geocities.com in a way that proves Carol Bartz & co. really shouldn’t be focused on search – they just destroyed millions of dollars worth of PageRank in one fell swoop.
As of this writing Google is reporting there are 7.45MM Geocities URLs in its index.  Click on any of those links like this [...]

Yahoo finally closed Geocities.com in a way that proves Carol Bartz & co. really shouldn’t be focused on search – they just destroyed millions of dollars worth of PageRank in one fell swoop.

As of this writing Google is reporting there are 7.45MM Geocities URLs in its index.  Click on any of those links like this one for Medical Online Glossary & Resources:

http://www.geocities.com/med_dictionary/

and you’ll see that the URL produces a 404 error on the search.yahoo.com domain.

According to Compete, Geocities had 10MM visits last month – a fair amount of which I am sure came from organic search.  I have no idea what those visits were worth but I would bet that it’s a lot more than $0 which is what the value of those URLs is now.

This is a classic case of an organization either not understanding or ignoring the value of SEO and if I were a shareholder I would be asking what would have been so hard about at least doing a global 301 redirect of the entire domain.

If you are thinking about turning off a website, before you do it might be well worth your time to call someone who knows something about SEO to understand how to extract the maximum amount of value when you do it.

When you shut down a company, you usually try to sell off the old office furniture instead of throwing gasoline on it and lighting a match right?

Google Social Search Not Very Local Yet

I just checked out Google’s new Social Search experiment.  The idea is that Google can index information from your social network and display relevant content in your search results.  For more detail read Danny Sullivan’s post on the launch.  Here’s Danny’s summary scenario on how the system could work:

Google sees I have a friend on [...]

I just checked out Google’s new Social Search experiment.  The idea is that Google can index information from your social network and display relevant content in your search results.  For more detail read Danny Sullivan’s post on the launch.  Here’s Danny’s summary scenario on how the system could work:

  1. Google sees I have a friend on Twitter
  2. That friend links to their blog from their Twitter profile
  3. Google understands that they are connected to that blog
  4. The friend’s blog has a link to their Flickr account
  5. Google may understand, then, that the person I know on Twitter is also related to their Flickr account, even if that account wasn’t listed on their Twitter profile

I tried it out for a number of local seo and local search queries and it seems like the system still has a ways to go before it gets local.

Search Query = “local seo”

Now I am a big fan of Lyndoman, Chuck Reynolds (thanks again for the Wave invite!) & Bill Hartzer, but I am curious why these guys show up as most relevant to my “local seo” query.   I would have thought that anyone with a social profile connected to the top results in Google for local seo would be in there, but it looks like some combination of Gmail connection plus the strength of the profile’s social network is a big factor here.  There are few of us who can out-social Lyndoman and Bill has been a fixture in SEO circles for a long time so his network is likely huge and filled with others with large networks.  I am guessing Chuck’s Google Wave connection puts him over the top for me.

Search Queries = “local search engine optimization”, “local search optimization”
No social search results.

Search Queries = “pizza”

Looks like Chuck likes pictures of food.  Perhaps no one in my social net lives near me or has written a review of a local pizza joint, but you’d figure if Google shows a 7 pack for a query that the social results would also have some local intent.

I tried a number of other local searches, particularly those that targeted categories and profile names of nearby businesses that I am connected to on Twitter and came up empty-handed every time.

Google Social Search is obviously very new and I am guessing they will get better at surfacing relevant local content as they develop the service.

Bottom Line: This is a big deal.  When Insider Pages, Yelp & JudysBook first started the goal was to make social recommendations a centerpiece of the search experience.  Now Google appears on the path to making it actually happen (note to Google – I think Judysbook has a trademark you might want to check out).  I think this brings up a lot of opportunity in the local search arena – and a lot of potential for spam – if a spammer can infiltrate your social net they should be able to easily surface for a number of local queries where your real network has no data, which at the get-go should be 90% of all queries.

My advice to all of you local search optimizers out there – for now keep your friends close, and keep your friends with strong social profiles who can get ranked for those local search queries even closer :)

and speaking of local social here’s another one Cherrp

Very Brief Local SEO Thoughts

My blog muse must have caught the h1m1 virus recently. So in order to appease the angry hordes of readers who await words of wisdom from on high here are a couple of very low-effort (to do and to write about) local seo ideas for you:

Common misspellings can be effective for the right terms (see [...]

My blog muse must have caught the h1m1 virus recently. So in order to appease the angry hordes of readers who await words of wisdom from on high here are a couple of very low-effort (to do and to write about) local seo ideas for you:

  • Common misspellings can be effective for the right terms (see above).  What are the common misspellings you can rank for that can convert to business?
  • The advent of flat rate Google local search ads is going to force a lot of local search directories to start investing heavily in expanding their footprint in search.  This means developing more content (read “articles”) that can attract searches that won’t trigger local listings in a search result. Ten bucks says that every major yellow pages publisher will launch a how to plan a wedding guide and the like in the next twelve months.
  • While there is still plenty of room to grow in ranking for Web results and Maps results, mobile search is starting to drive enough usage to become the playground of creative marketers & manipulators.  For example, by uploading a photo to your Yahoo local listing you can push the listings after yours below the fold of the mobile browser (hat tip to McStud).  99% of the competition still has no clue about this stuff so go forth and make hay while the gray sun still shines.
  • Keep an eye on which sites are being used as citations on Google Maps for your category.  New sites are being added regularly and you might discover a new outlet to get your profile on before your competition.

Bloggers with hopefully something more interesting to say:

Google Maps: Will We Ever See Sunrise?

Do You Ever Link To The Competition?

Google Place Pages Show Prominent Snippets of Consumer Sentiment

LinkedIn Company Profile Tutorial

Are We Waking To A New Day With Google Maps?

SEO Followed By Website Optimization: Beat Your Competition

Google Local Listing Ads And The Death of YP Advertising

Google Plays Monopoly And Owns Every Piece on The Board

IYP SEO Rankings 2009 Part II: Which Yellow Pages Sites Should You Use For Which Categories?

In August, I published my initial findings on which Internet Yellow Pages sites (IYP’s) did the best in ranking for organic Web results for searches in the top 20 U.S. cities for the top 20 yellow pages category searches. I won’t go into the entire methodology, flaws and all, here. If [...]

In August, I published my initial findings on which Internet Yellow Pages sites (IYP’s) did the best in ranking for organic Web results for searches in the top 20 U.S. cities for the top 20 yellow pages category searches. I won’t go into the entire methodology, flaws and all, here. If you’re interested in all that, check out IYP SEO Rankings 2009.

For this post I looked at how IYP’s ranked for the different local category searches (e.g. “Los Angeles Restaurants”) with the intent of providing some insight to local search marketers who are trying to consider which IYP might be the best marketing vehicle for their business. I have also provided some data on which other website types might be good for them to consider based on how often these types showed up in the organic results.

Warning: These are just a snapshot taken during the time we did the research. The rankings may have changed significantly. And there are a billion other problems with the data, but hey I am blogger so I feel free to hold myself to a low standard.

Based on the data overload below I was able to divide the categories into Strong, Medium and Weak in terms of how effective the IYPs as a domain type are. Strong indicates that you should consider using the IYPs as an important part of your SEO arsenal. Weak means not so much.

Here’s the summary data:

Strong IYP Categories
Auto Parts
Auto Repair
Beauty Salon
Department Store
Doctor
Insurance
Pharmacy
Pizza
Plumber
Restaurant
Tire Dealer
Veterinarian

Medium IYP Categories
Bank
Dentist
Florist

Weak IYP Categories
Attorney
Car Dealer
Hospital
Hotel
Theater

More detailed data on each category that you will in now way be able to assimilate unless you are a total geek after the jump (apologies for the crappy formatting – will fix it when I need some busy work):

Attorney
This is a surprisingly weak category for IYPs. Local businesses and verticals dominate. My guess is that Attorneys were early adopters of search engine marketing techniques.

Top IYPs & Total Scores:*

1. SuperPages 1.1

2. AreaConnect 0.5

3. YellowPages.com 0.3

SERPs Presence by Site Type:**

1. Local Biz 47%

2. Vertical 25%

3. Local Vertical 13%

4. Gov 7%

5. Article 4%

6. IYP 3%

7. Unrelated 2%

8. LYP 1%

Auto Parts

IYPs are a dominant factor, but among IYPs only SuperPages is really strong.

Top IYPs & Total Scores:*

1. SuperPages 11.0

2. InsiderPages 3.6

3. Yelp 1.0

4. 411.com 0.9

5. GetFave.com 0.8

SERPs Presence by Site Type:**

1. IYP 45%

2. Vertical 22%

3. Local Biz 15%

4. LYP 10%

5. Natl Chain 5%

6. Local Vertical 4%

7. Article 1%

Auto Repair
One of the strongest categories for IYPs.

Top IYPs & Total Scores:*

1. Superpages 10.1

2. Yelp 7.4

3. CitySearch 7.4

4. InsiderPages 4.7

5. Yellowpages.com 1.3

SERPs Presence by Site Type:**

1. IYP 55%

2. Local Biz 18%

3. Vertical 11%

4. LYP 10%

5. Local Vertical 4%

6. Article 1%

7. Unrelated 1%

8. Gov 1%

Bank

Top IYPs & Total Scores:*

1. Yahoo Local 2.6

2. SuperPages 0.8

3. BizJournals 0.8

4. YellowPages.com 0.6

5. MerchantCircle 0.4

SERPs Presence by Site Type:**

1. Local Biz 31%

2. Vertical 19%

3. Article 16%

4. Unrelated 11%

5. IYP 11%

6. Gov 7%

7. Local Vertical 2%

8. Natl Chain 2%

9. LYP 1%

10 Social 1%

11 Edu 1%

Beauty Salon
Top IYPs & Total Scores:*

1. CitySearch 11.3

2. Yelp 6.3

3. SuperPages 3.4

4. Yellowpages.com 0.5

5. Yahoo Local 0.5

SERPs Presence by Site Type:**

IYP 37%

2. Local Biz 32%

3. Vertical 20%

4. Article 5%

5. LYP 3%

6. Local Vertical 3%

7. Unrelated 1%

8. Natl Chain 1%

Car Dealer
Local Businesses and Verticals dominate. IYPs are not a big factor.

Top IYPs & Total Scores:*

1. Yelp 1.0

2. CitySearch 0.8

3. Yahoo Local 0.4

4. Yellowpages.com 0.2

SERPs Presence by Site Type:**

1. Vertical 41%

2. Local Biz 37%

3. IYP 7%

4. LYP 6%

5. Local Vertical 6%

6. Article 4%

Dentist
Top IYPs & Total Scores:*

1. SuperPages 4.9

2. Yelp 2.8

3. Yellowpages.com 0.8

4. Switchboard 0.6

5. InsiderPages 0.6

SERPs Presence by Site Type:**

1. Local Biz 60%

2. Vertical 16%

3. IYP 16%

4. Local Vertical 5%

5. School 3%

6. LYP 1%

7. Article 1%

Department Store
Top IYPs & Total Scores:*

1. SuperPages 8.0

2. Yahoo Local 7.3

3. Yelp 5.7

4. CitySearch 3.6

5. Yellowpages.com 3.0

SERPs Presence by Site Type:*

1. IYP 65%

2. LYP 12%

3. Article 7%

4. Natl Chain 7%

5. Unrelated 4%

6. Local Biz 3%

7. Vertical 2%

8. Local Vertical 2%

Doctor
IYPs are a big factor in this category bit no one IYP dominates. This is one of the only categories where Articles have a significant share of the SERPs.

Top IYPs & Total Scores:*

1. Superpages 6.7

2. Citysearch 4.0

3. Areaconnect 3.5

4. BizJournals 3.5

5. InsiderPages 3.1

SERPs Presence by Site Type:**

1. IYP 35%

2. Article 22%

3. Local Biz 15%

4. Vertical 15%

5. Unrelated 7%

6. Local Vertical 3%

7. LYP 2%

8. Gov 2%

9. Edu 2%

Florist
IYPs are not big players here. Interestingly Local Businesses seem to dominate.

Top IYPs & Total Scores:*

1. CitySearch 2.0

2. SuperPages 1.9

3. Yahoo Local 0.7

4. Yelp 0.6

5. InsiderPages 0.5

SERPs Presence by Site Type:**

1. Local Biz 63%

2. Vertical 21%

3. IYP 13%

4. Article 3%

5. Local Vertical 1%

Hospital

Top IYPs & Total Scores:*

1. GetFave.com 0.2

2. Yahoo Local 0.1

SERPs Presence by Site Type:**

1. Local Biz 78%

2. Article 12%

3. Vertical 3%

4. Local Vertical 3%

5. Natl Chain 2%

6. IYP 1%

7. Edu 1%

8. Social 1%

9. Gov 1%

Hotel

Probably the weakest category for IYPs. Dominated by chains & vertical engines such as TripAdvisor & Hotels.com.

Top IYPs & Total Scores:*

1. Yahoo Local 0.5

2. Yelp 0.2

SERPs Presence by Site Type:**

1. Natl Chain 52%

2. Vertical 25%

3. Local Biz 16%

4. LYP 4%

5. IYP 3%

6. Article 1%

7. Gov 1%

8. Unrelated 1%

9. Edu 1%

Insurance

Top IYPs & Total Scores:*

1. BizJournals 3.0

2. Yahoo Local 2.3

3. Switchboard 1.7

4. InsiderPages 1.6

5. SuperPages 1.2

SERPs Presence by Site Type:**

1. Local Biz 41%

2. IYP 25%

3. Vertical 13%

4. LYP 6%

5. Article 6%

6. Local Vertical 4%

7. Gov 3%

8. Natl Chain 2%

9. Edu 1%

10.Unrelated 1%

Pizza

Top IYPs & Total Scores:*

1. CitySearch 11.8

2. Yelp 8.0

3. Yahoo Local 6.2

4. Yellowpages.com 1.4

5. Superpages 0.9

SERPs Presence by Site Type:**

1. IYP 43%

2. Local Biz 23%

3. Vertical 16%

4. Article 11%

5. LYP 4%

6. Local Vertical 3%

7. Natl Chain 1%

8. Unrelated 1%

Plumber

Top IYPs & Total Scores:*

1. SuperPages 8.2

2. CitySearch 3.5

3. Yelp 2.0

4. MagicYellow 1.8

5. InsiderPages 0.7

SERPs Presence by Site Type:**

1. Local Biz 33%

2. IYP 29%

3. Vertical 22%

4. LYP 6%

5. Natl Chain 5%

6. Local Vertical 4%

7. Article 2%

8. Unrelated 1%

Pharmacy

Top IYPs & Total Scores:*

1. SuperPages 9.9

2. Yellowpages.com 5.7

3. CitySearch 2.8

4. Yahoo Local 1.9

5. Yelp 1.2

SERPs Presence by Site Type:**

1. IYP 42%

2. Local Biz 14%

3. Edu 12%

4. Vertical 10%

5. LYP 7%

6. Article 5%

7. Local Vertical 5%

8. Gov 4%

9. Unrelated 3%

10.Natl Chain 1%

Restaurant
I would have thought that Yelp would have performed stronger here. CitySearch is clearly dominating this category. National verticals such as AllMenus are also important players here. IYPs are a key component of the organic results, but by no means the only outlet that matters.

Top IYPs & Total Scores:*

1. CitySearch 9.2

2. Yelp 1.5

3. Discoverourtown 1.3

4. Yahoo Local 0.5

5. Everyblock 0.2

SERPs Presence by Site Type:**

1. Vertical 26%

2. IYP 18%

3. LYP 15%

4. Local Biz 15%

5. Article 14%

6. Local Vertical 9%

7. Unrelated 4%

8. Gov 1%

Veterinarian

Top IYPs & Total Scores:*

1. Yelp 5.5

2. CitySearch 5.2

3. Yahoo Local 1.2

4. MagicYellow 1.0

5. Kudzu.com 0.6

SERPs Presence by Site Type:**

1. Local Biz 35%

2. IYP 34%

3. Vertical 15%

4. Local Vertical 8%

5. LYP 3%

6. Article 2%

7. Edu 1%

8. Unrelated 1%

9. Social 1%

10.Video 1%

Theater

Top IYPs & Total Scores:*

1. SuperPages 0.3

2. Yellowbot 0.2

3. Yahoo Local 0.2

4. BizJournals 0.2

SERPs Presence by Site Type:**

1. Local Biz 52%

2. Local Vertical 19%

3. Vertical 12%

4. Article 9%

5. LYP 4%

6. IYP 2%

7. Gov 1%

8. Edu 1%

9. Social 1%

10.Unrelated 1%

11.Natl Chain 1%

Tire Dealer

Top IYPs & Total Scores:*

1. InsiderPages 8.2

2. CitySearch 4.1

3. SuperPages 3.3

4. MagicYellow 2.4

5. Switchboard 2.3

SERPs Presence by Site Type:**

1. IYP 56%

2. Local Biz 15%

3. LYP 10%

4. Local Vertical 9%

5. Natl Chain 4%

6. Gov 3%

7. Vertical 3%

8. Article 1%

* Scores were computed based on the rank of each URL for a domain in the SERPs. For example if a domain ranked #1 for a query it would get a score of 10. If it ranked #2 it would get a score of 9 and so on. The scores for each category+city query were totaled and then divided by 20. A score greater than 10 indicates that a site has multiple URLs ranking for several queries.

** Site Types were defined as follows: IYP=National Internet Yellow Pages; Local Biz=SMB website; LYP=Local Yellow Pages (e.g. a yellow pages site for a single city); Vertical=National vertical site such as AllMenus.com;Local Vertical=vertical for a single city; Natl Chain (e.g. Home Depot); Gov=government site; Article; Video=video site; Social=social net such as LinkedIn or Facebook; Unrelated=nothing to do with query.

Can The Yellow Pages Industry Create An Adsense Competitor?

Some ponderings by yours truly over on SearchEngineLand.

Some ponderings by yours truly over on SearchEngineLand.

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