What’s The Hold Up With The Google Caffeine Index?

About 6 months ago, the Google Caffeine public preview went live. In November, they took the Caffeine preview offline and since then, webmasters have been on their toes worried about when Caffeine will go live. We had rumor after rumor with speculation that it was live, as recently as a week ago – but each time, they were false alerts.

The question people are now asking in the long WebmasterWorldthread is where is it already? What is the hold up? A good question. For all I know, it may go live a minute after I post this and make me just look bad. But let me quote you one WebmasterWorld member:

Do you remember waaaay back in late Nov./early Dec when MC told the world that Caffeine was being delayed to “save stress on webmasters before the holiday” and it would be rolled out soon afterwards?

Do you remember what I said was the reason back then?

So here’s the question for you, IF as MC said Caffeine was “ready” a month and half ago, where is it now?!

We’re halfway done with January…what’s the hold up?

A solid question and a question that can be asked. Google does not have to answer but it is a good question. Are there major issues with Caffeine? Are there underlying flaws that will prevent what we know Caffeine to be to be launched? Can the failure of such a launch make Google look somewhat inferior to Microsoft Bing?

All questions that Google’s executives and PR team would hate to have to answer. But as time goes on, these questions will begin to be asked.

Forum discussion at WebmasterWorld.


About 6 months ago, the Google Caffeine public preview went live. In November, they took the Caffeine preview offline and since then, webmasters have been on their toes worried about when Caffeine will go live. We had rumor after rumor with speculation that it was live, as recently as a week ago – but each time, they were false alerts.

The question people are now asking in the long WebmasterWorldthread is where is it already? What is the hold up? A good question. For all I know, it may go live a minute after I post this and make me just look bad. But let me quote you one WebmasterWorld member:

Do you remember waaaay back in late Nov./early Dec when MC told the world that Caffeine was being delayed to “save stress on webmasters before the holiday” and it would be rolled out soon afterwards?

Do you remember what I said was the reason back then?

So here’s the question for you, IF as MC said Caffeine was “ready” a month and half ago, where is it now?!

We’re halfway done with January…what’s the hold up?

A solid question and a question that can be asked. Google does not have to answer but it is a good question. Are there major issues with Caffeine? Are there underlying flaws that will prevent what we know Caffeine to be to be launched? Can the failure of such a launch make Google look somewhat inferior to Microsoft Bing?

All questions that Google’s executives and PR team would hate to have to answer. But as time goes on, these questions will begin to be asked.

Forum discussion at WebmasterWorld.



Google AdWords Refund Bug for Pre-Pay Advertisers

There are always complaints from Google AdWords advertisers about not being able to be refunded for one reason or another. A new Google AdWords Help thread reports the issue in detail, with the use of a video.

Google said there is a bug with refunding advertisers who have used pre-paid account. AdWordsPro Sarah said:

The reason you are unable to cancel your account is because there is a bug affecting some prepay advertisers that prevents us from issuing a full refund when you cancel your account. We are aware of the issue and should have it fixed shortly- at which time you can close your account and get your money back.

About 1 minute and 15 seconds into the video it shows the issue with getting a refund:

Again, this is a Google bug they acknowledge. They said they will fix it soon, but there is currently no ETA for that.

Forum discussion at Google AdWords Help.


There are always complaints from Google AdWords advertisers about not being able to be refunded for one reason or another. A new Google AdWords Help thread reports the issue in detail, with the use of a video.

Google said there is a bug with refunding advertisers who have used pre-paid account. AdWordsPro Sarah said:

The reason you are unable to cancel your account is because there is a bug affecting some prepay advertisers that prevents us from issuing a full refund when you cancel your account. We are aware of the issue and should have it fixed shortly- at which time you can close your account and get your money back.

About 1 minute and 15 seconds into the video it shows the issue with getting a refund:

Again, this is a Google bug they acknowledge. They said they will fix it soon, but there is currently no ETA for that.

Forum discussion at Google AdWords Help.



Google Maps To Allow Businesses To Request Replacement Decals

Google Maps Guide, Cecelia wrote in a Google Maps Help thread that Google will be enabling Google Local Business Favorite places to reorder lost or damaged Google QR code decals.

Ever since Google has been sending these out, I have seen threads from business owners asking how they can get replacement decals. For one reason or another, these people have lost or damaged the decals, and had no way to replace them.

Cecelia said in the thread:

We’re working to create a way for you to request a new Favorite Places decal if something happened to the original one. In the meantime, please hold tight and know we’re working on this.

Seems like it is coming soon, probably within the Google Local Business Center. When it does go live, we will let you know.

She also answered a frequently asked question:

Can a business which didn’t receive a decal request one?

No, it is not possible for a business to request becoming a Favorite Place. Businesses can sign up for Local Business Center to become eligible and if they meet our criteria, they may receive a decal in the next wave.

Forum discussion at Google Maps Help</a.


Google Maps Guide, Cecelia wrote in a Google Maps Help thread that Google will be enabling Google Local Business Favorite places to reorder lost or damaged Google QR code decals.

Ever since Google has been sending these out, I have seen threads from business owners asking how they can get replacement decals. For one reason or another, these people have lost or damaged the decals, and had no way to replace them.

Cecelia said in the thread:

We’re working to create a way for you to request a new Favorite Places decal if something happened to the original one. In the meantime, please hold tight and know we’re working on this.

Seems like it is coming soon, probably within the Google Local Business Center. When it does go live, we will let you know.

She also answered a frequently asked question:

Can a business which didn’t receive a decal request one?

No, it is not possible for a business to request becoming a Favorite Place. Businesses can sign up for Local Business Center to become eligible and if they meet our criteria, they may receive a decal in the next wave.

Forum discussion at Google Maps Help



Are Your Links Gaining Traction?

In the early days of the web people linked to the content they liked. And if it was considered “great content” then a certain page might attract a lot of links. At that time, a larger percentage of the actual Internet population were webmasters or Web marketers.
But over time, more and more people came online [...]

In the early days of the web people linked to the content they liked. And if it was considered “great content” then a certain page might attract a lot of links. At that time, a larger percentage of the actual Internet population were webmasters or Web marketers.

But over time, more and more people came online and there is a much smaller percentage of people actually on the Web who are webmasters and who will link to you. There are a greater number of people who might link to you, but the percentage of people with link potential vs. people actually on the Web is smaller. Therefore, your pool of link partners appears smaller. That makes it more difficult to find those link partners.

But you can find them. The question is, How?

Rand Fishkin argues it’s no longer driven by producing “great content”. I think what he really means is producing great content isn’t enough any more. You’ve got to do more than that. And that something is to offer an incentive.

Here is a great video in which Rand Fishkin explains this further:

SEOmoz Whitebeard Friday – Give and Ye Shall Receive from Scott Willoughby on Vimeo.

This borders on link buying, but the example that Rand gives in his video is of Yelp offering small business owners a reason for linking to their profile – “because people are over here saying nice things about you.” That’s an incentive. And it works. In order for your links to gain traction – that is, increase in number over time – you’ve got to give different segments of your audience a reason for linking to you. What is the reason? Why are people linking to you? Why would they link to you? If you can nail that one then you can incentivize your link building efforts, giving webmasters a reason to link to you and therefore attracting more links. Are you doing that?

Google Cutting Personalized AdWords Representative Support?

A WebmasterWorld thread reports that Google has cut a few the personalized AdWords representatives from big spend advertisers. The recent report comes from a long time WebmasterWorld member, cline. Cline said he lost his representative because he stopped taking on new clients and Google said they will only provide him a rep if he brings in new clients.

However, others have reported they lost their reps, and soon after, they were banned from AdWords. Some suspect that it is only a matter of time until Cline gets banned, because they feel it is a sign that he will. People in the thread said they know other advertisers who spend over $100,000 per month, lost their Google representative and a month later were banned.

I am not sure if Cline is in the same boat here. Let me quote him:

My agency has had a dedicated Adwords support team since about 2004. I just got notified that we’re losing dedicated support. The reason is that even though we’re managing ever-increasing spend levels from our existing clients, we’re too busy with our existing clients to accept new clients. Adwords only wants to give dedicated support to agencies bringing in new clients and who need help with strategy. We only have technical issues.

In any event, the AdWords bans continue. You can read all about that over here.

Forum discussion at WebmasterWorld.


A WebmasterWorld thread reports that Google has cut a few the personalized AdWords representatives from big spend advertisers. The recent report comes from a long time WebmasterWorld member, cline. Cline said he lost his representative because he stopped taking on new clients and Google said they will only provide him a rep if he brings in new clients.

However, others have reported they lost their reps, and soon after, they were banned from AdWords. Some suspect that it is only a matter of time until Cline gets banned, because they feel it is a sign that he will. People in the thread said they know other advertisers who spend over $100,000 per month, lost their Google representative and a month later were banned.

I am not sure if Cline is in the same boat here. Let me quote him:

My agency has had a dedicated Adwords support team since about 2004. I just got notified that we’re losing dedicated support. The reason is that even though we’re managing ever-increasing spend levels from our existing clients, we’re too busy with our existing clients to accept new clients. Adwords only wants to give dedicated support to agencies bringing in new clients and who need help with strategy. We only have technical issues.

In any event, the AdWords bans continue. You can read all about that over here.

Forum discussion at WebmasterWorld.



When Will Google Fix the Web Design Local Pack Bug?

Over a month ago, there were reports in two Google Maps Help threads that the local pack for searches in the flavor of [web design], [web development] and so on, were not triggering local pack results. We covered this about three weeks ago with our story named Google Bug Removes Web Designers in Local Pack and it is still not fixed.

Back then, a Googler said the reason for the bug had to do with a one box local result bug being fixed to show a local 7 pack. That bug was fixed, but it triggered a new bug with queries such as [web design], [web development] and so on. Even if you add a local qualifier to such queries, i.e. [web design new york] or [web design 10010] the local pack is not triggered at all.

Google never offered an ETA for when this would be fixed, but it has been a month since a Googler responded to the issue and we have yet to get an update, while the bug lingers on. Google, when will this bug be resolved?

Forum discussion at Google Maps Help.


Over a month ago, there were reports in two Google Maps Help threads that the local pack for searches in the flavor of [web design], [web development] and so on, were not triggering local pack results. We covered this about three weeks ago with our story named Google Bug Removes Web Designers in Local Pack and it is still not fixed.

Back then, a Googler said the reason for the bug had to do with a one box local result bug being fixed to show a local 7 pack. That bug was fixed, but it triggered a new bug with queries such as [web design], [web development] and so on. Even if you add a local qualifier to such queries, i.e. [web design new york] or [web design 10010] the local pack is not triggered at all.

Google never offered an ETA for when this would be fixed, but it has been a month since a Googler responded to the issue and we have yet to get an update, while the bug lingers on. Google, when will this bug be resolved?

Forum discussion at Google Maps Help.



Whiteboard Friday – Dealing with Duplicate Content

Posted by great scott!

They scrape you, they copy you, you license your content, you need geo-targeted versions of your pages…whatever the reason, duplicate content happens. In this week’s Whiteboard Friday we’ll look at how to deal with duplicate content in ways that will help you make sure you’re the one who ranks for your material (as you should) and what traps to avoid .

SEOmoz Whiteboard Friday – Dealing with Duplicate Content from Scott Willoughby on Vimeo.

If you haven’t yet grabbed your copy of our new Advanced SEO Training Series: Tips, Tricks & Tactics DVD series, I’ve got good news! We’ve extended our special launch pricing of 20% off plus free shipping for another week. This sale price will only be available until December 18th, and then it’s gone for good, so order your copy soon!

Do you like this post? Yes No

Posted by great scott!

They scrape you, they copy you, you license your content, you need geo-targeted versions of your pages…whatever the reason, duplicate content happens. In this week’s Whiteboard Friday we’ll look at how to deal with duplicate content in ways that will help you make sure you’re the one who ranks for your material (as you should) and what traps to avoid .

SEOmoz Whiteboard Friday – Dealing with Duplicate Content from Scott Willoughby on Vimeo.

If you haven’t yet grabbed your copy of our new Advanced SEO Training Series: Tips, Tricks & Tactics DVD series, I’ve got good news! We’ve extended our special launch pricing of 20% off plus free shipping for another week. This sale price will only be available until December 18th, and then it’s gone for good, so order your copy soon!

Do you like this post? Yes No

Wrong Local News in Google News? Here is Why.

Over the past few months, there have been sporadic reports on the wrong local news showing up in Google News. One such thread at Google News Help has several comments about the issue by a Googler named Inbal.

What appears to be the issue when Google shows non-relevant local news in the local search of Google News is that Google is matching incorrectly. Inbal from Google explains, most recently, the root cause of the issue:

The root of most problems reported in this thread is bad geocoding on zipcode: some zipcode maps to the right name (like xxxxx –> Springfield, Mass), but we then think that text is for some other place with the same name. Our engineers have been fixing these zipcode related bugs following your reports, so please keep them coming!

In other cases, the searcher has entered the wrong zip code – but that is not common – what is more common is the issue above.

Finally, the last reason why the local news in Google might not be local is because there simply is not enough local news sources for your area. Inbal said, “there are just not enough news sources to show from a small town, as we may not be indexing some local sources.”

Those are three possible reasons why Google News may not be providing locally relevant news for you.

Forum discussion at Google News Help.



Over the past few months, there have been sporadic reports on the wrong local news showing up in Google News. One such thread at Google News Help has several comments about the issue by a Googler named Inbal.

What appears to be the issue when Google shows non-relevant local news in the local search of Google News is that Google is matching incorrectly. Inbal from Google explains, most recently, the root cause of the issue:

The root of most problems reported in this thread is bad geocoding on zipcode: some zipcode maps to the right name (like xxxxx –> Springfield, Mass), but we then think that text is for some other place with the same name. Our engineers have been fixing these zipcode related bugs following your reports, so please keep them coming!

In other cases, the searcher has entered the wrong zip code – but that is not common – what is more common is the issue above.

Finally, the last reason why the local news in Google might not be local is because there simply is not enough local news sources for your area. Inbal said, “there are just not enough news sources to show from a small town, as we may not be indexing some local sources.”

Those are three possible reasons why Google News may not be providing locally relevant news for you.

Forum discussion at Google News Help.



Are You A Craptent Publisher Or A Content Publisher?

Here’s a new word – craptent.
It’s one I hadn’t heard before reading Frank Reed’s article. It means crappy content. That is, content is that isn’t worth anything, such as spam or plain nonsense.
AOL and Associated Content aside, craptent seems to be a common commodity online. Perhaps even more than valuable content. Which makes it [...]

Here’s a new word – craptent.

It’s one I hadn’t heard before reading Frank Reed’s article. It means crappy content. That is, content is that isn’t worth anything, such as spam or plain nonsense.

AOL and Associated Content aside, craptent seems to be a common commodity online. Perhaps even more than valuable content. Which makes it a very useful subject for SEO.

The reason SEO and craptent are related is because so much that passes for SEO is merely craptent. It’s content in disguise. You know, spam masquerading as valuable content. You’ve seen it, I’m sure. And the problem is that it rarely works as content or as SEO, which should make it easy to ditch. Right? You would think so, but if so then why is there so much of it going around?

A word to wise – don’t let your business model be based on craptent. That’s a sure recipe for failure.

Google is Obsessed with New Zealand, Forgetting Ireland & Egypt Again

A month and a half ago, Google for some reason had a bug that ranked the Google New Zealand property for a search on Google Ireland. Google fixed the issue a day or so later but now it appears to be back.

A search for google.ie or google.eg both return Google New Zealand in the number one position. If you were wondering, Google.ie is the Google Ireland property and Google.eg is the Google Egypt property.

Google Ireland as New Zealand?

Google Egypt as New Zealand?

Colin in the Google Web Search Help thread reported this the first time and then noticed it again today.

I am not sure why Google New Zealand would rank above the others for a search on their names, but it currently is.

Forum discussion at Google Web Search Help.


A month and a half ago, Google for some reason had a bug that ranked the Google New Zealand property for a search on Google Ireland. Google fixed the issue a day or so later but now it appears to be back.

A search for google.ie or google.eg both return Google New Zealand in the number one position. If you were wondering, Google.ie is the Google Ireland property and Google.eg is the Google Egypt property.

Google Ireland as New Zealand?

Google Egypt as New Zealand?

Colin in the Google Web Search Help thread reported this the first time and then noticed it again today.

I am not sure why Google New Zealand would rank above the others for a search on their names, but it currently is.

Forum discussion at Google Web Search Help.



Page 1 of 212

Seth Godin: Sliced Bread

Malcolm Gladwell: Outliers

Anthony Parinello: Your Price is Too High