Are Companies Missing a Social Opportunity?

A new social media study released by Market Force Information suggests that companies are more influential on social media channels like Facebook and Twitter than many think. The study found that 81% of U.S. consumers are influenced by their friends



A new social media study released by Market Force Information suggests that companies are more influential on social media channels like Facebook and Twitter than many think. The study found that 81% of U.S. consumers are influenced by their friends’ social media posts, while a comparable 78% reported being influenced by posts from businesses. One [...]

Which Social Media Outlets Are Most Effective For Your Rankings (INFOGRAPHICS)

The standard industry opinion about social media when it comes to search engine optimization is that it has little, if any, effect on a website’s ranking. Therefore all social media is useful for according to some professionals is the ability to…



The standard industry opinion about social media when it comes to search engine optimization is that it has little, if any, effect on a website’s ranking. Therefore all social media is useful for according to some professionals is the ability to generate massive amounts of traffic in a short period of time if your following [...]

PPC Job Salary Guide (INFOGRAPHICS)

Pay per click advertising has become an essential part of every online marketing strategy. With high search engine rankings being arguably the most important piece of marketing, the demand for professionals specializing in pay per click advertising is…



Pay per click advertising has become an essential part of every online marketing strategy. With high search engine rankings being arguably the most important piece of marketing, the demand for professionals specializing in pay per click advertising is a competitive and growing field. But where are these jobs most in demand, and what kind of [...]

Will StumbleUpon Slide Under FTC Advertising Disclosure Changes?

One of the least expensive forms of pay-per-click advertising on the internet is StumbleUpon. With prices as low as 5 cents per click, they are able to drive more traffic for the buck than sites like Google or Facebook. What’s more, ads have a chance of picking up “natural” stumbles that are free. In some [...]

StumbleUpon Paid Discovery

One of the least expensive forms of pay-per-click advertising on the internet is StumbleUpon. With prices as low as 5 cents per click, they are able to drive more traffic for the buck than sites like Google or Facebook. What’s more, ads have a chance of picking up “natural” stumbles that are free. In some cases, a good campaign with strong content can get more natural clicks than paid ones.

The challenge is with disclosure. On mobile apps, it declares when a stumbled piece of content is sponsored. On the browser toolbar version, it does not. As pages are served to users who click the “Stumble” button on their browser, advertisers using Paid Discovery have their pages mixed in with the organically-selected pages. There is no indication that the stumbled page was presented because someone paid for it to be there.

On May 30, the FTC will hold a public workshop to get feedback on how to revamp their 12-year-old online advertising disclosure guidelines. Social media and mobile marketing have changed the game from the banner and text ads that the old guidelines focused on and a revamp has been desperately needed for a while.

There is a good chance that StumbleUpon will not be addressed because they are one-off, exceptionally unique case. With other social media sites like Twitter and Facebook or other social news sites like Digg or Reddit, the advertisements are part of the websites themselves. StumbleUpon ads never actually appear on the websites; users rarely visit stumbleupon.com itself. The “ads” are actually the advertisers websites themselves. One does not have to click from a banner or link on StumbleUpon. They are served the page through the browser toolbar or mobile app.

StumbleUpon’s model will not be discussed because they aren’t on the FTC’s radar. You won’t see any ads if you go to their website and they aren’t a household name like other social media sites, but the reality is that StumbleUpon is relatively huge. The user base is extremely passionate and the number of pages served by StumbleUpon competes favorably with other social media sites.

In other words, their model is very likely safe, but should it be? Should they be forced to disclose when a page served is a paid discovery?

To understand just how big they are and how prolific Paid Discovery is, this infographic that they created tells the story nicely.

StumbleUpon Paid Discover is Getting Huge

From: San Francisco Toyota Via: StumbleUpon

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Will StumbleUpon Slide Under FTC Advertising Disclosure Changes?

One of the least expensive forms of pay-per-click advertising on the internet is StumbleUpon. With prices as low as 5 cents per click, they are able to drive more traffic for the buck than sites like Google or Facebook. What’s more, ads have a chance of picking up “natural” stumbles that are free. In some [...]

StumbleUpon Paid Discovery

One of the least expensive forms of pay-per-click advertising on the internet is StumbleUpon. With prices as low as 5 cents per click, they are able to drive more traffic for the buck than sites like Google or Facebook. What’s more, ads have a chance of picking up “natural” stumbles that are free. In some cases, a good campaign with strong content can get more natural clicks than paid ones.

The challenge is with disclosure. On mobile apps, it declares when a stumbled piece of content is sponsored. On the browser toolbar version, it does not. As pages are served to users who click the “Stumble” button on their browser, advertisers using Paid Discovery have their pages mixed in with the organically-selected pages. There is no indication that the stumbled page was presented because someone paid for it to be there.

On May 30, the FTC will hold a public workshop to get feedback on how to revamp their 12-year-old online advertising disclosure guidelines. Social media and mobile marketing have changed the game from the banner and text ads that the old guidelines focused on and a revamp has been desperately needed for a while.

There is a good chance that StumbleUpon will not be addressed because they are one-off, exceptionally unique case. With other social media sites like Twitter and Facebook or other social news sites like Digg or Reddit, the advertisements are part of the websites themselves. StumbleUpon ads never actually appear on the websites; users rarely visit stumbleupon.com itself. The “ads” are actually the advertisers websites themselves. One does not have to click from a banner or link on StumbleUpon. They are served the page through the browser toolbar or mobile app.

StumbleUpon’s model will not be discussed because they aren’t on the FTC’s radar. You won’t see any ads if you go to their website and they aren’t a household name like other social media sites, but the reality is that StumbleUpon is relatively huge. The user base is extremely passionate and the number of pages served by StumbleUpon competes favorably with other social media sites.

In other words, their model is very likely safe, but should it be? Should they be forced to disclose when a page served is a paid discovery?

To understand just how big they are and how prolific Paid Discovery is, this infographic that they created tells the story nicely.

StumbleUpon Paid Discover is Getting Huge

From: San Francisco Toyota Via: StumbleUpon

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Google Social Analytics: Getting Your Head Around Your Social Reach

When Google rolled out the Panda Update and some other updates to its search algorithm, the people behind the search giant made it a point that everyone understood that social signals are now considered to be ranking factors.  It became obvious that …



When Google rolled out the Panda Update and some other updates to its search algorithm, the people behind the search giant made it a point that everyone understood that social signals are now considered to be ranking factors.  It became obvious that social mentions and shares from Facebook, Twitter, Google+ and other social networking and [...]

nevaHold : Giving Consumers a Smarter Way to Engage with Companies

NevaHold is a new startup that seeks to eliminate the most frustrating and time consuming part in the customer service delivery process, by providing consumers with a unified platform that allows them to reach out to any company on the go. The service…



NevaHold is a new startup that seeks to eliminate the most frustrating and time consuming part in the customer service delivery process, by providing consumers with a unified platform that allows them to reach out to any company on the go. The service supports multiple channels to ensure the consumer’s voice is heard. NevaHold receives [...]

The Most Accurate Business Listings come from… Foursquare?

There will always be business listing errors online. People sometimes do not pay attention. Businesses move or shut down. Some businesses are asleep at the wheel and unscrupulous competitors sabotage their listings. It happens. It’s not surprising that around 20% of the listings on popular sites like CitySearch and Mapquest are inaccurate. What was surprising [...]

Foursquare

There will always be business listing errors online. People sometimes do not pay attention. Businesses move or shut down. Some businesses are asleep at the wheel and unscrupulous competitors sabotage their listings. It happens. It’s not surprising that around 20% of the listings on popular sites like CitySearch and Mapquest are inaccurate. What was surprising is that the most accurate data apparently comes from Foursquare.

SAN FRANCISCO, CA - OCTOBER 18:  Foursquare co...

Foursquare co-founder Dennis Crowley speaks during the 2011 Web 2.0 Summit (Image credit: Getty Images via @daylife)

The location-based social network that lets friends, family, and stalkers know exactly where its users are (or claim to be) at any given time has an impressive 5% inaccuracy rate when it comes to the all-important address. The next most accurate has 3 times as many errors.

This graphic developed by Yext and posted by Dodge Dealers Seattle reveals some interesting data about where to find… data. While Yelp might not be the best at addresses, it is only a notch below Merchant Circle when it comes to phone numbers. Don’t go to Foursquare if you want a phone number, though. You have a 50/50 chance of getting nothing at all. They want you there. They don’t want you calling.

For this reason, Foursquare is technically graded as the least accurate, but remember that most of the data comes from users and they’re putting in the data while they’re already present. Phone numbers just aren’t their thing. It does show that crowdsourcing the information is good for going, bad for calling.

Business Listing Problems
Via: Automotive SEO

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The Most Accurate Business Listings come from… Foursquare?

There will always be business listing errors online. People sometimes do not pay attention. Businesses move or shut down. Some businesses are asleep at the wheel and unscrupulous competitors sabotage their listings. It happens. It’s not surprising that around 20% of the listings on popular sites like CitySearch and Mapquest are inaccurate. What was surprising [...]

Foursquare

There will always be business listing errors online. People sometimes do not pay attention. Businesses move or shut down. Some businesses are asleep at the wheel and unscrupulous competitors sabotage their listings. It happens. It’s not surprising that around 20% of the listings on popular sites like CitySearch and Mapquest are inaccurate. What was surprising is that the most accurate data apparently comes from Foursquare.

SAN FRANCISCO, CA - OCTOBER 18:  Foursquare co...

Foursquare co-founder Dennis Crowley speaks during the 2011 Web 2.0 Summit (Image credit: Getty Images via @daylife)

The location-based social network that lets friends, family, and stalkers know exactly where its users are (or claim to be) at any given time has an impressive 5% inaccuracy rate when it comes to the all-important address. The next most accurate has 3 times as many errors.

This graphic developed by Yext and posted by Dodge Dealers Seattle reveals some interesting data about where to find… data. While Yelp might not be the best at addresses, it is only a notch below Merchant Circle when it comes to phone numbers. Don’t go to Foursquare if you want a phone number, though. You have a 50/50 chance of getting nothing at all. They want you there. They don’t want you calling.

For this reason, Foursquare is technically graded as the least accurate, but remember that most of the data comes from users and they’re putting in the data while they’re already present. Phone numbers just aren’t their thing. It does show that crowdsourcing the information is good for going, bad for calling.

Business Listing Problems
Via: Automotive SEO

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Layering Social Media Channels to Pump Up Campaigns

This is the easiest part to of a consolidated social media brand messaging campaign, but it’s also one that is not well understood and rarely implemented properly. The standard practice is to have a message, send it out on Twitter and Facebook, and move on to the next piece of news. It’s a futile effort. [...]

Layer Cake

This is the easiest part to of a consolidated social media brand messaging campaign, but it’s also one that is not well understood and rarely implemented properly. The standard practice is to have a message, send it out on Twitter and Facebook, and move on to the next piece of news. It’s a futile effort.

What’s better is to layer it. Depending on the timing of the posts and necessity of speed with the news itself, one should plan it out to hit the rest of the world over time and across as many channels as possible. The example in the link above has these assets with which to work:

  • Hub story that covers everything but goes into detail about none of it, leaving links to this story and five others on different sites that go into more detail
  • Six supporting articles on different sites that break down an individual component of the overall message
  • Access to Twitter, Facebook, Google+, and other social media channels

Now that we know the components, it’s time to layer them out.

Because the hub story links to all of the other stories, they have to be published at once. This can cause logistical challenges but with experience it becomes much easier. Just because they’re published at once doesn’t mean they have to be promoted at once.

Start with the hub. Get it out on the usual suspects – Facebook, Twitter, LinkedIn, and Google+. If it’s visual in nature, put it out on Flickr, Pinterest, and even YouTube if you can make a supporting video.

If it’s newsworthy, get it on Digg and Reddit. If not, skip those; anything that is not of general interest could do more harm than good if posted on these sites. Regardless of the topic, get it out on StumbleUpon.

Once the hub story is out, support it with retweets, Facebook likes, and anything else you can muster. This is the “big launch” of the content so there’s no need to hold back. Be attentive, respond to comments on the networks and on the blog post itself, then get ready for the next one.

Once the attention dies down on the original post, start repeating the process one at a time (if there’s no deadline on the news itself) over an extended period of time. Don’t rush it unless you have to. Every new batch of exposure to the spoke stories will help to rejuvenate traffic and interest in the hub story.

The layers of your cake can be very delicious if you follow these steps.

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