The Most Accurate Business Listings come from… Foursquare?

There will always be business listing errors online. People sometimes do not pay attention. Businesses move or shut down. Some businesses are asleep at the wheel and unscrupulous competitors sabotage their listings. It happens. It’s not surprising that around 20% of the listings on popular sites like CitySearch and Mapquest are inaccurate. What was surprising [...]

Foursquare

There will always be business listing errors online. People sometimes do not pay attention. Businesses move or shut down. Some businesses are asleep at the wheel and unscrupulous competitors sabotage their listings. It happens. It’s not surprising that around 20% of the listings on popular sites like CitySearch and Mapquest are inaccurate. What was surprising is that the most accurate data apparently comes from Foursquare.

SAN FRANCISCO, CA - OCTOBER 18:  Foursquare co...

Foursquare co-founder Dennis Crowley speaks during the 2011 Web 2.0 Summit (Image credit: Getty Images via @daylife)

The location-based social network that lets friends, family, and stalkers know exactly where its users are (or claim to be) at any given time has an impressive 5% inaccuracy rate when it comes to the all-important address. The next most accurate has 3 times as many errors.

This graphic developed by Yext and posted by Dodge Dealers Seattle reveals some interesting data about where to find… data. While Yelp might not be the best at addresses, it is only a notch below Merchant Circle when it comes to phone numbers. Don’t go to Foursquare if you want a phone number, though. You have a 50/50 chance of getting nothing at all. They want you there. They don’t want you calling.

For this reason, Foursquare is technically graded as the least accurate, but remember that most of the data comes from users and they’re putting in the data while they’re already present. Phone numbers just aren’t their thing. It does show that crowdsourcing the information is good for going, bad for calling.

Business Listing Problems
Via: Automotive SEO

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The Most Accurate Business Listings come from… Foursquare?

There will always be business listing errors online. People sometimes do not pay attention. Businesses move or shut down. Some businesses are asleep at the wheel and unscrupulous competitors sabotage their listings. It happens. It’s not surprising that around 20% of the listings on popular sites like CitySearch and Mapquest are inaccurate. What was surprising [...]

Foursquare

There will always be business listing errors online. People sometimes do not pay attention. Businesses move or shut down. Some businesses are asleep at the wheel and unscrupulous competitors sabotage their listings. It happens. It’s not surprising that around 20% of the listings on popular sites like CitySearch and Mapquest are inaccurate. What was surprising is that the most accurate data apparently comes from Foursquare.

SAN FRANCISCO, CA - OCTOBER 18:  Foursquare co...

Foursquare co-founder Dennis Crowley speaks during the 2011 Web 2.0 Summit (Image credit: Getty Images via @daylife)

The location-based social network that lets friends, family, and stalkers know exactly where its users are (or claim to be) at any given time has an impressive 5% inaccuracy rate when it comes to the all-important address. The next most accurate has 3 times as many errors.

This graphic developed by Yext and posted by Dodge Dealers Seattle reveals some interesting data about where to find… data. While Yelp might not be the best at addresses, it is only a notch below Merchant Circle when it comes to phone numbers. Don’t go to Foursquare if you want a phone number, though. You have a 50/50 chance of getting nothing at all. They want you there. They don’t want you calling.

For this reason, Foursquare is technically graded as the least accurate, but remember that most of the data comes from users and they’re putting in the data while they’re already present. Phone numbers just aren’t their thing. It does show that crowdsourcing the information is good for going, bad for calling.

Business Listing Problems
Via: Automotive SEO

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Local SEO Predictions 2010

My how time flies when you are spamming improving Google’s results.  Time again for my take on what’s in store for all of you localsearcharati in ‘010. And check out how my seo predictions did for 2009. Drum roll please…

The Open Source Yellow Pages Will Emerge
Business listing data online has traditionally been severely fragmented.  Different [...]

My how time flies when you are spamming improving Google’s results.  Time again for my take on what’s in store for all of you localsearcharati in ‘010. And check out how my seo predictions did for 2009. Drum roll please…

  1. The Open Source Yellow Pages Will Emerge
    Business listing data online has traditionally been severely fragmented.  Different sites have different business names, phone numbers, website URLs, hours of operations, services, etc.  The backend data suppliers like Localeze, InfoUSA & Acxiom have done an ok job of trying to become the source of truth for business listings, but ultimately the world really needs a single source for the so-called golden record for each business.  Twitter looks like it’s about to become that source.  It’s recent purchase of MixerLabs and their GeoAPI product is the yellow pages API I have been whining about for the past year or so.  If this rolls out the way I think it will, Twitter will now become the central clearinghouse for a huge portion of local data.  The data providers, yellow pages publishers, ad agencies will still play a part, controlling what proprietary info they feed into the system, but pretty much any application that involves local businesses will use the Twitter system, so much so that if you aren’t using it, your product will seem deficient.  Mastering the inputs and outputs of this system will become a key differentiator for local marketers in ‘010.
  2. GOOGLE
    What else is there to say on this subject?  GOOG will continue on its long march to local search domination.  More organic results will lead to more Maps results in more ways than ever before, continuing to put the organic squeeze on any sites that are not true local businesses.  The Favorite Places window sticker thing won’t do much for traffic but GOOG will send them out to more businesses just because they can.  Now that the Yelp deal may have passed GOOG will leak that they are setting up a call center to target SMB advertisers in a few markets as a test further freaking out everybody else in local.  GOOG voice search on mobile will start to show some serious growth.  Audio SEO aka Voice Search Optimization will be a minor development with huge ramifications.  As I said last year, it’s a Google world and we all just search in it.
  3. Ranking Tip: increase your business’ presence on Google Maps citation sources such as Panoramio, Flickr, Wikipedia & YouTube.  Be the first on your block to discover new sources and get a gold star

  4. What’s Our Demand Media Strategy?
    I almost put this ahead of Google because while the Great GOOG will be where a lot of the action is, it seems like everyone I talk to is fixated on the Demand Media strategy of creating content based on actual demand instead of editorial judgment.  Expect to see big brands creating large amounts of content around hot keywords clogging up the organic SERPs and social media sites.  This has been a time-honored strategy used by spammers. The big difference here is that big companies with big budgets are starting to play in this game churning out more content than ever before.  If you run a company that provides cheap article writing in the Philippines, this could be good.
    Ranking Tip: See Brent D Payne’s great presentation on How To Connect Journalism with the Greatest Possible Audience.
  5. Attack of the Guides
    Given that it’s getting harder for yellow pages publishers to rank well for local queries, expect to see a lot of how-to guides emerge from the various players in an attempt to expand their “search footprint”™.  I expect within 3-6 months pretty much everybody is going to have a wedding guide, a home improvement guide, etc.
    Ranking Tip:  Don’t fish where everyone else is.  Go after a relatively uncontested niche – maybe start with a funeral guide?

  6. Invasion of the Lame Local Games
    Foursquare and GoWalla have attracted attention for creating games that have a virtual local component.  There is something very cool and futuro about this.  Problem is everybody is going to try and copy this because the potential is insanely huge.  So expect an onslaught of local gaming lameness.
    Darkhorse Tip: A company like Zynga has the potential to do something out of control with this concept which will totally take the industry by surprise.
  7. AdSense for Local
    Adsense performs well on local search sites.  Big local search sites are some of the top local advertisers on Adsense.  They would rather not give their $ to GOOG.  They have a lot of advertisers.  Why haven’t they done this yet?
    Strategy Tip: Companies like Localeze & Yext claim they are already on their ways to a system like this.  We’ll keep an eye on them.
  8. Reputation Management Wars
    It seems like everybody’s working on a reputation management system to help SMBs get a handle on how they are being presented on relevant sites across the Web. Merchant Circle, Marchex, GetListed, Palore have all either rolled out or announced efforts in this area.  Expect to see big publishers and SMB ad sellers like ReachLocal, Webvisible, Yodle, etc. try to figure out how they can play in this space to create more value for advertisers.
  9. SMB SEO Budgets Will Increase Dramatically
    A number of misguided souls are predicting that personalized search renders SEO obsolete.  Bottom line: most SMBs don’t know what they are doing with search, are going nuts because some spammer or the guy down the street outranks them, want to spend more time with their kids and are ready to hire someone to make the problem go away.
  10. GLBC Will Institute An Agency of Record User
    There are all sorts of complicated reasons why Google Local Business Center does not allow for an “agency” user.  Google wants to discourage mass spamming and perhaps they want to force more businesses to claim their own profile and actually engage with the Google.  The best response I heard from Google is that if businesses aren’t signing up on their own then that’s a problem with the product and they need to improve the product to get them to do so.  Hopefully this is the year that Google admits that most businesses just won’t do it on their own.
  11. M&A Activity in Local Search Will Take Off
    There’s a reason I have started including M&A services as part of my consulting work.  The Yelp/Google deal, the ReachLocal IPO, the Twitter/Mixerlabs deal – these events create a growing sense that local search is starting to congeal – meaning that there are a set of services that are starting to show the ability to break away from the fragmented local search pack and have the potential to grab relatively large shares of their markets.  Expect to see a domino effect with a number of large and small acquisitions over the next year.
  12. SEO Consultants Will Become Better Known as Marketers
    2009 seemed like the year when a lot of SMBs woke up to the fact that SEO actually existed and could be an important part of the marketing mix.  In 2010 more businesses are going to start to realize that search and social media could be the biggest area of potential for their companies and they will pour more resources into these channels.  As a result search marketers are going to take on bigger roles helping drive comprehensive marketing strategies.  SEOs will be the Na’vi 2010 – whatever that means.

Oblique Strategy for 2010: Short circuit (example; a man eating peas with the idea that they will improve his virility shovels them straight into his lap)

Great Local Search/SEO Sites To Stay on Top of in 2010:
Local Search Twitterers

Local SEO Tweets
Locals Only
Mihmorandum
NetMagellan
Praized Blog
Screenwerk
SEMClubhouse
SEOIgloo
SEOOverflow
SmallBusinessSEM
TheGypsy
The Kelsey Group
The Local Onliner
Understanding Google Maps & Local Search
Yellow Pages Commando

feel free to email me with additions to the list and enjoy the decade.

Are Your Links Gaining Traction?

In the early days of the web people linked to the content they liked. And if it was considered “great content” then a certain page might attract a lot of links. At that time, a larger percentage of the actual Internet population were webmasters or Web marketers.
But over time, more and more people came online [...]

In the early days of the web people linked to the content they liked. And if it was considered “great content” then a certain page might attract a lot of links. At that time, a larger percentage of the actual Internet population were webmasters or Web marketers.

But over time, more and more people came online and there is a much smaller percentage of people actually on the Web who are webmasters and who will link to you. There are a greater number of people who might link to you, but the percentage of people with link potential vs. people actually on the Web is smaller. Therefore, your pool of link partners appears smaller. That makes it more difficult to find those link partners.

But you can find them. The question is, How?

Rand Fishkin argues it’s no longer driven by producing “great content”. I think what he really means is producing great content isn’t enough any more. You’ve got to do more than that. And that something is to offer an incentive.

Here is a great video in which Rand Fishkin explains this further:

SEOmoz Whitebeard Friday – Give and Ye Shall Receive from Scott Willoughby on Vimeo.

This borders on link buying, but the example that Rand gives in his video is of Yelp offering small business owners a reason for linking to their profile – “because people are over here saying nice things about you.” That’s an incentive. And it works. In order for your links to gain traction – that is, increase in number over time – you’ve got to give different segments of your audience a reason for linking to you. What is the reason? Why are people linking to you? Why would they link to you? If you can nail that one then you can incentivize your link building efforts, giving webmasters a reason to link to you and therefore attracting more links. Are you doing that?

Google and Yelp Could Change Local Search

It looks like Google is about to acquire Yelp. No surprise, really. Is there a vertical Google hasn’t made a purchase in?
Two things happen when Google makes an acquisition in a vertical. A competitor comes along and outdoes them or Google develops the vertical into a profitable enterprise for itself. Notice I didn’t say Google [...]

It looks like Google is about to acquire Yelp. No surprise, really. Is there a vertical Google hasn’t made a purchase in?

Two things happen when Google makes an acquisition in a vertical. A competitor comes along and outdoes them or Google develops the vertical into a profitable enterprise for itself. Notice I didn’t say Google improves the vertical.

Well, Yelp pretty much owns the local business review vertical. There are very few companies even competing over that space. So if Google does acquire Yelp it will be one more vertical the search giant owns by virtue of its bigness. That’s not saying that local business reviews and local search will necessarily improve. But it will change.

All the major search engines already have local business centers, but at present they are nothing more than directories with bells and whistles. Sites like Yelp actually are better at attracting the local business audience. So Google will naturally want to advertise to that market and capture that audience. How will local search change?

For one thing, I think it will become pay per click advertising centered. I’d look to see how Google marries AdWords and Yelp to better help local businesses reach their target market. Another marriage that could ensue is Yelp and YouTube – local video search anyone? I see many great possibilities for improvement of Yelp with Google muscle behind it.

Yes, I think local search would change forever. How drastically is really anyone’s guess.

Video Recap of Weekly Search Buzz :: December 18, 2009

itunes-subscribe-video.pngThis week in search, I announce that I am hosting SMX SphinnCon Israel on March 7, 2010 in Jerusalem. Google announced the support for cross domain canonical tags. There may have been a Toolbar PageRank penalty earlier this week. Google may add PDF support to fetch as Googlebot. Google dropped Answers.com for their own definitions. Google is testing infinite scroll in image search. Bing might add “page score” to their toolbar. MSNBot crawls pages twice, once for compressed http and one for uncompressed. Google’s new QR codes on the favorite places maps decals are sending users to wrong business, likely because of QR scanners and not Google. Google messed up the AdSense reporting again. Yahoo Search Marketing ads went down for a short period of time. Google is now in the URL shortening business with goo.gl. Google may buy Yelp for $500 million. Google is inviting publishers for Christmas lunch. Google’s Im Feeling Lucky button does the New Year countdown. Google did a Doodle for Zamenhof. Google forgot about The Simpons 20th birthday, a shame. That was this past week at the Search Engine Roundtable.

Make sure to subscribe to our video feed or subscribe directly on iTunes to be notified of these updates and download the video in the background. Here is the YouTube version of the feed:

For the original iTunes version, click here or to see the YouTube version in higher quality, click play & hit “HD.”

Search Topics of Discussion:
Misc:

Google Web Search:

Bing:

Google Maps:

Paid Search & Contextual:

Misc Google:

Fun Search Topics:

Please do subscribe via iTunes or on your favorite RSS reader. Don’t forget to comment below with the right answer and good luck!


itunes-subscribe-video.pngThis week in search, I announce that I am hosting SMX SphinnCon Israel on March 7, 2010 in Jerusalem. Google announced the support for cross domain canonical tags. There may have been a Toolbar PageRank penalty earlier this week. Google may add PDF support to fetch as Googlebot. Google dropped Answers.com for their own definitions. Google is testing infinite scroll in image search. Bing might add “page score” to their toolbar. MSNBot crawls pages twice, once for compressed http and one for uncompressed. Google’s new QR codes on the favorite places maps decals are sending users to wrong business, likely because of QR scanners and not Google. Google messed up the AdSense reporting again. Yahoo Search Marketing ads went down for a short period of time. Google is now in the URL shortening business with goo.gl. Google may buy Yelp for $500 million. Google is inviting publishers for Christmas lunch. Google’s Im Feeling Lucky button does the New Year countdown. Google did a Doodle for Zamenhof. Google forgot about The Simpons 20th birthday, a shame. That was this past week at the Search Engine Roundtable.

Make sure to subscribe to our video feed or subscribe directly on iTunes to be notified of these updates and download the video in the background. Here is the YouTube version of the feed:


For the original iTunes version, click here or to see the YouTube version in higher quality, click play & hit “HD.”

Search Topics of Discussion:
Misc:

Google Web Search:

Bing:

Google Maps:

Paid Search & Contextual:

Misc Google:

Fun Search Topics:

Please do subscribe via iTunes or on your favorite RSS reader. Don’t forget to comment below with the right answer and good luck!



Google To Swallow Yelp For $500 Million?

TechCrunch says that Google is in “advanced acquisition negotiations” with Yelp to acquire them for “at least” $500 million. Many sites are buzzing about these talks.

Arrington reported that Yelp earned $30 million in revenue this year and it is expected to jump to $50 in 2010. Yelp is a very popular local search site. It is arguably the best of its kind.

If Google buys them, you would have to think they would fold it into their Google Maps and Local services. They did that with FeedBurner and so many other brands they bought (i.e GrandCentral, etc). At the same, YouTube was bought by Google and because of its popularity, Google never moved it to Google Video.

I wonder how Google would handle Yelp. It would be a shame to see the Yelp brand go away.

Forum discussion at DigitalPoint Forums and WebmasterWorld.


TechCrunch says that Google is in “advanced acquisition negotiations” with Yelp to acquire them for “at least” $500 million. Many sites are buzzing about these talks.

Arrington reported that Yelp earned $30 million in revenue this year and it is expected to jump to $50 in 2010. Yelp is a very popular local search site. It is arguably the best of its kind.

If Google buys them, you would have to think they would fold it into their Google Maps and Local services. They did that with FeedBurner and so many other brands they bought (i.e GrandCentral, etc). At the same, YouTube was bought by Google and because of its popularity, Google never moved it to Google Video.

I wonder how Google would handle Yelp. It would be a shame to see the Yelp brand go away.

Forum discussion at DigitalPoint Forums and WebmasterWorld.



Google Rich Snippets Coming To Smaller Sites?

Back in May, Google launched rich snippets that enabled webmasters to markup their HTML with richer data for Google to display. For example, you can often see results from Yelp and other sites like it for reviews that display reviews in the Google results. Here is a picture:

Rich Snippets at Google

In fact, most webmasters said they will markup their HTML to take part of this richer snippet experience. Then in September, Google added a rich snippet testing tool because although many marked up their HTML, they never knew if it was actually working because Google rarely displayed the richer snippets for smaller sites.

Now, I am hearing via a WebmasterWorld thread that some smaller webmasters are now noticing rich snippets being displayed for their sites. I tried a few sites myself and was not able to see it myself, maybe he is hitting a different Google data center. I do hope that rich snippets do make its way down to more sites so that the playing field is evened up a bit.

Forum discussion at WebmasterWorld.


Back in May, Google launched rich snippets that enabled webmasters to markup their HTML with richer data for Google to display. For example, you can often see results from Yelp and other sites like it for reviews that display reviews in the Google results. Here is a picture:

Rich Snippets at Google

In fact, most webmasters said they will markup their HTML to take part of this richer snippet experience. Then in September, Google added a rich snippet testing tool because although many marked up their HTML, they never knew if it was actually working because Google rarely displayed the richer snippets for smaller sites.

Now, I am hearing via a WebmasterWorld thread that some smaller webmasters are now noticing rich snippets being displayed for their sites. I tried a few sites myself and was not able to see it myself, maybe he is hitting a different Google data center. I do hope that rich snippets do make its way down to more sites so that the playing field is evened up a bit.

Forum discussion at WebmasterWorld.



Yahoo Mail Goes All Social On Me

I just sent an email out to a bunch of local seo types and saw this on the “message sent” confirmation screen:

For now the data looks relevant only to Yahoo social activities, but you could imagine a future where Yahoo (or Google via GMail) would understand the text of the outgoing mail and shown social [...]

I just sent an email out to a bunch of local seo types and saw this on the “message sent” confirmation screen:

For now the data looks relevant only to Yahoo social activities, but you could imagine a future where Yahoo (or Google via GMail) would understand the text of the outgoing mail and shown social content relevant to the text.  So if I had written “know any good dui attorneys in Pleasanton?”, and Dave (pictured above) had reviewed a Pleasanton DUI Attorney on Yelp after a night on the town with Johnnie Walker, then Dave’s review would have shown up.

I’ll ask it again – are you ready for local social search?

David Krantz of AT&T Interactive – #DMS09

I’m back after a day of schmoozing to liveblog David Krantz’s (CEO of AT&T Interactive) presentation.
1.8B searches on their network
20M unique visitors/mnth to Yellowpages.com
250% Mobile Search Growth 2008-2009
74% brand awareness for Yellowpages.com
$89B U.S. Local Ad Spend – Local Interactive = 14% ($12B)
38% of all online search traffic is “local”
27M businesses listed on yellowpages.com
He’s been talking [...]

I’m back after a day of schmoozing to liveblog David Krantz’s (CEO of AT&T Interactive) presentation.

1.8B searches on their network

20M unique visitors/mnth to Yellowpages.com

250% Mobile Search Growth 2008-2009

74% brand awareness for Yellowpages.com

$89B U.S. Local Ad Spend – Local Interactive = 14% ($12B)

38% of all online search traffic is “local”

27M businesses listed on yellowpages.com

He’s been talking a lot about the importance of social in a general way and hinted that it’s going to be a big part of their future strategy – “We have a neat brand and URL we’re going to launch soon”  – Look out Yelp!.

They are making a heavy investment in mobile building apps for all major platforms.

He envisions a one-stop-shop for local interactive media – search, social, display, etc.

Seth Godin: Sliced Bread

Malcolm Gladwell: Outliers

Anthony Parinello: Your Price is Too High